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Senior Operations Executive

2 weeks ago

Cape Town, Western Cape, South Africa AnyVan Full time R600 000 - R1 200 000 per year

Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast.

Back in 2009, our CEO Angus saw half-empty vans everywhere and knew there had to be a better way That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans.

Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year.

Our TP Operations Executives are the heartbeat of our Transport Partner (TP) network. They're the vital link between AnyVan and the brilliant partners who keep us moving, making sure we attract, onboard, and support top performers who deliver outstanding service every time.

What you'll be doing:

  • Leading the charge on positivity, running team huddles, setting daily goals, and keeping morale sky-high.
  • Be the team's subject matter expert, the one everyone turns to for tricky issues.
  • Keep us on track with accurate reporting on attendance, punctuality, and productivity.
  • Source and onboarding new Transport Partners for the French market.
  • Train TP's how to ace our app/portal and deliver moves to AnyVan standards.
  • Manage partner accounts: answer queries, solve problems, and ensure they're happy and compliant.
  • Monitor performance and tackle challenges like late deliveries or low feedback.
  • Negotiate rates and assign jobs, making sure we get the best deals while keeping partners motivated.
  • Support customers on moving day, troubleshooting issues, resolving hiccups, and delivering great service.
  • Handle admin like Proofs of Delivery, invoicing, and pricing (because details matter).
  • Work closely with other teams to make sure customers and partners always get the support they need.

We're looking for:

  • Fluent in French & English (spoken and written).
  • Confident leading huddles, coaching, motivating teams, and stepping up as a go-to role model.
  • You bring enthusiasm, resilience, and the hunger to succeed.
  • You're a strong communicator who can build rapport quickly.
  • You've got a positive mindset and don't give up when things get tricky.
  • You pay attention to detail and learn fast.
  • Strong problem-solving skills, quick on your feet when challenges pop up.
  • Comfortable negotiating and building strong partner/customer relationships.
  • Able to commute to our offices in the CBD in Cape Town.

What We Offer:


Highly competitive base salary + a strong monthly commission structure


Generous Time Off -
20 days annual leave


Health & Wellbeing -
ZAR1000 pr month towards cover with Momentum/Discovery


Future Ready -
5% you, 5% us


Easy Travel -
Free parking or transport home after 7pm


Daily Perks -
In-house barista coffee, free breakfast every day


Culture & Community -
Weekly drinks, fun socials, and rewards that take you places (literally - last winners hit the Alps)


Career Growth -
Join a disruptive technology leader and fast forward your career move

Our company values are:

  • Have fun, get it done
    (work hard play hard, satisfaction in results, do the right thing)
  • Progress over perfection
    (Innovate and disrupt, Curious and adaptable, Work quick, learn quicker)
  • One team thinking big
    (Collaborate and communicate, Celebrate wins , Embrace challenges)

DE&I

We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture.