Pre-Sales Consultant

7 hours ago

Centurion, Gauteng, South Africa Be Different SA (PTY) LTD Full time US$150 000 - US$250 000 per year

In order to be considered the following is required:

  • Bachelor's degree or equivalent in Computer Science, Information Systems, Engineering or a related technical discipline (or equivalent experience)
  • ServiceNow Certified System Administrator / Implementation Specialist
  • AWS / Azure / GCP Cloud Practitioner or Architect-level certification
  • ScienceLogic SL1 Certified Engineer (or equivalent AIOps platform certification)
  • ITIL Foundation or above
  • Minimum years in a technical pre-sales, solution architecture, or consulting role in IT operations, monitoring, or cloud services.
  • Strong working knowledge of AIOps platforms (e.g., ScienceLogic, BigPanda, AppD, Moogsoft, LogicMonitor, Dynatrace)
  • Demonstrable experience supporting enterprise RFPs / RFIs and writing technical content for tenders and proposals
  • Excellent communication skills - both verbal and written - with the ability to present to C-level and technical audiences
  • Deep understanding of ITOM, ITSM, and monitoring/observability ecosystems
  • Familiarity with automation tools (e.g., Ansible, Resolve, Runbook Automation), APIs and cloud-native infrastructure

Duties & Responsibilities:

Client Discovery and Engagement:

  • Collaborate with the Chief Client Executive and account teams to uncover IT operations challenges in enterprise environments
  • Lead discovery workshops with client stakeholders (C-Suite, CIOs, Heads of IT Operations, NOC Managers)
  • Gather and document business, technical and functional requirements

Solution Design and Architecture:

  • Design high-impact AIOps solutions tailored to client environments using platforms such as ScienceLogic, Moogsoft, BigPanda or similar
  • Define integrations with observability, ITSM (e.g. ServiceNow), automation and cloud tools (AWS, Azure, GCP)
  • Present proposed architectures clearly to both technical and executive stakeholders

Demonstrations and Proofs of Value (PoV)

  • Develop and deliver tailored platform demos that highlight core AIOps use cases (e.g. event correlation, automated remediation, anomaly detection)
  • Plan and execute Proof of Value or Pilot programs aligned to specific success criteria
  • Produce technical and business impact reports post-PoV

Proposal & Tender Support:

  • Lead the technical response for RFPs, RFIs and formal bid documents
  • Collaborate with commercial, legal, and solution teams to develop compliant, compelling proposals
  • Write and review sections related to technical scope, use cases, integration models, architecture and project methodology

Internal Enablement and Training:

  • Provide technical training to internal stakeholders on AIOps positioning, solution capabilities and industry trends
  • Support the Client Executive team with sales strategies, messaging alignment and solution differentiation

Client Relationship Management:

  • Maintain strong relationships with key client stakeholders throughout the pre-sales lifecycle
  • Participate in QBRs (Quarterly Business Reviews) and client solution roadmap sessions
  • Act as a technical advisor during client onboarding and early adoption phases (in partnership with delivery)

If you would like to email your CV directly – please send it to  

Information displayed above not limited to advertisement.

Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However, please keep a lookout on our website , for available positions which you may be suited for.

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