Cargo Controller

General information

Cargo Controller (AGL Terminals) M/F 

General informations

  With the group's expertise of more than 50 years of experience and a continuous presence on the African continent, Africa Global Logistics South Africa provides end-to-end solutions with in-depth knowledge of the legal and cultural diversities specific to each country. Our powerful integrated global network and sustainable solutions enable innovative and flexible designs in their execution.

AGL South Africa is your gateway throughout Africa, facilitating freight forwarding, customs clearance, warehousing and distribution activities for many multinational companies.

Job description  Job Title 

CONTAINER TERMINAL OPERATIONS
Cargo Controller (AGL Terminals) M/F

 Contract Type

PERMANENT

 Job Location

Africa, South Africa, CAPE TOWN

 Working Hours

Full time

Mission Description

Job Purpose:
The Cargo Controller (Vessel and Gates) is responsible for ensuring the effective management of cargo operations at the Cape Town Terminals branch, focusing on vessel operations and gate management. This role ensures smooth cargo handling, scheduling, tracking, and coordination between all stakeholders, including shipping lines, port authorities, truckers, and internal teams. The Cargo Controller plays a key role in optimizing terminal operations while maintaining safety, compliance, and efficiency.

Job Function:
1. Vessel Operations Management:

• Oversee and coordinate vessel cargo operations, including loading, unloading, and securing cargo.

• Ensure timely preparation of cargo manifests and proper documentation for vessels.

• Monitor vessel schedules and work closely with shipping lines to ensure cargo is handled according to agreed timelines.

• Communicate and coordinate with terminal operations to ensure smooth vessel turnarounds and minimize delays.

• Supervise the allocation of berths for vessels and ensure proper planning for incoming and outgoing vessels.

• Ensuring that the Terminal Operating system (TOS) is updated to facilitate smooth Operations
2. Gate Operations Management:

• Oversee gate operations for inbound and outbound cargo, ensuring that trucks and cargo are processed efficiently.

• Supervise the movement of containers and cargo through the gates, ensuring timely processing of all vehicles and containers.

• Ensure the correct handling of cargo documentation at the gates (e.g., delivery orders, shipping instructions).

• Monitor gate traffic flow and manage any delays or congestion, optimizing the flow of vehicles and cargo.

• Ensure compliance with safety and security regulations at the gates and in the terminal yard.

• Manage gate activities to ensure smooth traffic flows on South Arm road
3. Cargo Tracking & Reporting:

• Monitor the real-time movement of cargo within the terminal, ensuring accuracy in tracking and reporting.

• Maintain cargo records and monitor the status of containers/vessels in the terminal system.

• Provide regular updates and reports on vessel and gate operations, highlighting any issues and actions taken to resolve them.

• Collaborate with other teams (e.g., operations, customer service, and logistics) to ensure seamless cargo handling and timely delivery.

• Maintain reports on stock levels within the terminal
4. Safety & Compliance:

• Ensure all cargo handling activities at both the vessel and gate areas comply with safety standards and regulations.

• Monitor and enforce the correct use of PPE (Personal Protective Equipment) and safe work practices in all operational areas.

• Ensure compliance with relevant regulatory requirements, including customs and port authorities, to avoid delays or penalties.

• Report any incidents, accidents, or hazards promptly and assist with investigations to identify root causes.

Profile

5. Stakeholder Coordination & Communication:

• Serve as the point of contact between terminal operations, shipping lines, truckers, and port authorities.

• Liaise with customs, transport companies, and warehouse teams to coordinate the timely clearance and movement of cargo.

• Manage customer and stakeholder expectations, resolving operational issues efficiently and professionally.
6. Process Improvement & Efficiency:

• Identify opportunities to improve vessel and gate operations, reduce delays, and optimize cargo handling efficiency.

• Suggest process improvements that will enhance throughput, reduce costs, and improve overall service delivery.

Minimum Education and Experience Requirements:

• A diploma or degree in Logistics, Supply Chain Management, or a related field is preferred.

• 2-4 years of experience in cargo handling, port operations, or a similar logistics role, with a focus on vessel and gate operations.

• Experience in a terminal or shipping environment is an advantage.

• Strong knowledge of Port Operation, cargo operations, vessel and gate management, and terminal procedures.

• Ability to multitask and prioritize in a fast-paced environment

---