Housekeeping Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa Nestify Full time R210 000 - R420 000 per year

About the Company

Nestify is an established international property management company that operates in the United Kingdom, France, Ireland and the United Arab Emirates. The company is owned, driven, and managed by a group of passionate individuals and a team of highly skilled experts. The Company employs talented individuals from across the globe that drives the success of the business. The Company is the preferred 'Airbnb' rental management partner for many international property owners, providing a higher letting income for short-, medium- and long-term stays. As a tech-driven company, the Company provides a 'round-the-clock' contactless service, ensuring customers worldwide can enjoy the stay they deserve. From booking to check-out, housekeeping, and maintenance - Nestify, takes care of everything and ensures a seamless experience for all – Clients and Guests.

About the Position

The Housekeeping Coordinator is responsible for overseeing the daily operations of the cleaners and cleaning companies, ensuring that all areas of the properties are clean, well-maintained, and presentable. Housekeeping coordinator is responsible for scheduling daily cleans, ordering linen and cleaning supplies , reviewing cleaning reports, invoices and reporting any issues so that the properties are kept up to high standard clean and maintenance wise. The role requires excellent organizational skills and attention to detail

Duties & Responsibilities

  • Oversee, manage, and allocate the scheduled property cleans;
  • Address and resolve cleaning complaints from Guests and Landlords;
  • Review, manage and order clean linen for properties;
  • Oversee, manage, and schedule the cleaners' working rota;
  • Manage and coordinate the cleaners.
  • Obtain and Onboard of new cleaning companies;
  • Reconciliation of cleaning invoices and submission of invoices to the accounts department for payment
  • Coordinate with cleaners to ensure all property keys are returned.
  • Review property cleaning reports/videos/photos and log tickets to ensure property maintenance matters

    are attended to.

Working Hours/Days

  • Friday to Tuesday - 8am to 5pm (United Kingdom Time)
  • 8 working hours a day, 1 hour lunch
  • Days off – Wednesday & Thursday

Work Experience & Skills

  • 1 to 3 years working experience in the hospitality industry overseeing and managing a team of housekeeping staff in the capacity of a Manager, Supervisor or Team Leader.
  • Excellent communication skills, both verbal and written
  • Proven ability in plan effectively, people management skills and ability to motivate people
  • Computer literacy - Google Suite
  • Fluent in English – verbal and written
  • Ability to work independently

Qualifications

  • Grade 12 Senior Certificate
  • Bachelors preferred or relevant hospitality qualification

Salary & Benefits

  • Competitive salary
  • Paid leave
  • Permanent freelance contract.

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