Field Service Coordinator

7 hours ago

Bedfordview, Gauteng, South Africa CompuDynamics South Africa Full time

Company Description

CompuDynamics South Africa provides comprehensive IT solutions for businesses, covering IT hardware/software sales, support, upgrades, and repairs. We offer network services, cloud solutions, server support, and customized application development. Our dedicated team of engineers supports clients both on-site and remotely. We cater to various sectors, including retail, warehousing, pharmacy, and petroleum, providing point of sale solutions, data recovery, security solutions, and IT consulting. Based in Bedfordview, we ensure seamless operations with 24/7 standby engineers and tailored SLA contracts.

Role Description

This is a full-time on-site role for a Field Service Coordinator located in Bedfordview. The Field Service Coordinator will be responsible for managing and scheduling field service operations, ensuring customer satisfaction, providing customer support and service, and maintaining clear and effective communication with clients. The coordinator will oversee service delivery, manage field technicians, and handle any issues that arise during field operations.

Qualifications

  • Field Service skills and experience
  • Customer Satisfaction, Customer Support, and Customer Service skills
  • Excellent Communication skills
  • Ability to manage and schedule field operations
  • Problem-solving and organizational skills
  • Experience in IT or a related field is a plus

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