Third Party Supervisor
11 hours ago
A Third-Party Supervisor is needed for the Collections Department
Job purpose:
Optimise outsourced (EDC) 3rd party collections, by supporting Third-Party Manager to effectively manage systems, EDC operations, administration, processes and procedures, and ensuring sound controls are maintained at all times.
Key Accountable Responsibilities:
- Management of EDC/BPO Portfolio.
- Performing tasks using Excalibur system to support BPO/EDC as well as internal departments.
- Conducting bank recons to ensure external receipts balance to bank statements.
- Processing receipts on Excalibur system for EFT/DebiCheck payments.
- Checking BPO/EDC invoices using guidelines provided.
- Managing closed EDC books until accounts are settled or recalled.
- Providing quality service to both internally and external customers.
- Grade 12
- Certificate/Diploma in Credit management/Financial administration
- 2 years in Micro finance industry
- 5 years in Computer literacy – Advanced Excel
- 5 years Debt collecting and finance experience
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