Pre-Authorization Data Coordinator

6 days ago

South Africa ISTA Personnel Solutions Full time R250 000 - R400 000 per year

ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.

We are seeking a Pre-Authorization Data Co-ordinator for our US-based client providing dental care to residents in nursing home facilities. The role is focused on data entry and accuracy, supporting the team in turning facility data into usable resources for the marketing department.

PLEASE NOTE:

  • Working Hours: This role requires you to work EST hours Mon - Fri from 9am to 6pm EST (15h00 to 24h00 South African time - subject to change in accordance with daylight savings in the United States).
  • Public Holidays: This role requires you to work on both South African and US public holidays (compensation for SA public holidays in accordance with the BCEA)
  • Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
  • Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
  • Work Environment: This is a fully remote working role.

Responsibilities

  • Review full building data provided by Krystal DMS and organize it into structured information on eligibility and current/past patient enrolment.
  • Prepare a comprehensive building attachment for each nursing home facility to share with the assigned representative.
  • Generate a marketing spreadsheet by processing building data through the AHCA portal to confirm eligibility.
  • Create an enrolled list by extracting currently enrolled patients/individuals from the database.
  • Compile all required materials (building attachment, marketing spreadsheet, enrolled list, and authorization form) into a complete email package for each nursing home facility and distribute to the representative and direct supervisor.
  • Update the database by opening enrolments for all eligible individuals and ensuring the representative has access to uploaded face sheets, POA contact information, and other relevant eligibility details.
  • Maintain accuracy and attention to detail while managing multiple nursing home facilities simultaneously.
Requirements
  • Prior experience in data entry, administrative support, or healthcare-related roles is preferred but not required.
  • Strong attention to detail with the ability to maintain accuracy and consistency across large datasets.
  • Comfortable working with electronic systems and able to learn new computer programs quickly.
  • Strong organizational skills with the ability to manage multiple nursing home / healthcare facilities and priorities at once.
  • Ability to follow structured processes and ensure all required documentation is complete.
  • Professionalism in handling sensitive information with confidentiality.
  • Dependable, task-focused, and able to work independently while supporting the team.

If you are not contacted within 14 working days, please consider your application unsuccessful.

  • Virtual Healthcare Case Coordinator

    6 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R500 000 per year

    ISTA Personnel Solutions South Africa - We are a global Business Process Outsourcing (BPO) provider based in South Africa, working with a US-based client in the healthcare revenue cycle management space. We are currently looking for a Virtual Healthcare Case Coordinator with experience in Skilled Nursing Facilities (SNFs) to join our team.Role Overview: The...

  • Recruitment Coordinator

    6 days ago

    South Africa ISTA Personnel Solutions Full time R30 000 - R60 000 per year

    ISTA Personnel Solutions South Africa – a global Business Process Outsourcing (BPO) company partnering with a USA-based client in the Healthcare (ABA Therapy) sector. We are currently seeking a Recruitment Coordinator to join our dynamic and growing remote team.Kindly note: Compensation for this role is a fixed salary only; commissions are not...

  • Client Care Coordinator

    6 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R500 000 per year

    ISTA Personnel Solutions South Africa is a dynamic and fast-growing BPO company based in South Africa, specializing in providing top-tier operational support to U.S.-based companies. We are not a recruitment agency—we are a dedicated extension of our clients' teams, delivering high-quality service with precision, efficiency, and a personal touch.We are...

  • Huawei Pre-Sales Solutions Architect

    3 days ago

    Midrand, South Africa iOCO Pty Ltd Full time

    The Huawei Pre-Sales Solutions Architect is responsible for designing and positioning enterprise networking solutions for clients, focusing on Huawei’s enterprise technology stack. This role involves working closely with sales teams to develop technical proposals, conduct solution presentations, and lead proof-of-concept engagements to drive business...

  • Patient Admissions Coordinator

    6 days ago

    South Africa ISTA Personnel Solutions Full time R250 000 - R500 000 per year

    ISTA Personnel Solutions is a global BPO company, partnering with a well-established USA-based client in the healthcare sector. We are seeking a Patient Admissions Coordinator to join our remote support team.The Patient Admissions Coordinator serves as the first point of contact for families seeking Applied Behaviour Analysis (ABA) services. This role guides...

  • Partnerships Development Contractor

    6 days ago

    South Africa Palindrome Data Full time R250 000 - R500 000 per year

    Palindrome Data is a local African team driven by a collective mission to bring bespoke AI solutions to our communities. We apply advanced data analytics, diverse technologies, and domain expertise to address healthcare provider challenges. Our solutions are developed for many environments but are especially well suited to our low-resource settings and other...

  • Pitch Coordinator

    6 days ago

    Sandton, South Africa Optimized People Full time R250 000 - R500 000 per year

    Duties and ResponsibilitiesProvide administration support on Supplier Registrations, Tender Documents and Expressions of Interests for a variety of different type of clients (e.g. Government Departments, European Commission, World Bank, Development Banks etc). Arrange for relevant authorised signatories to sign off forms and documents. Sourcing relevant...

  • Data Analyst

    6 days ago

    South Africa 1-grid Full time R90 000 - R120 000 per year

    About us:1- is a fast-growing web hosting company in Cape Town with an established customer base, recently acquired by recognised leaders in the Internet services industry. We have the vision and resources to be the market leader in SA in the next 5 years; this vision is supported by an entrepreneurial culture that encourages innovation, collaboration, and...

  • Logistics Coordinator

    1 day ago

    Citrusdal, South Africa CA Support Full time

    LOGISTICS COORDINATORCitrusdalOur client is an producer, packer, and exporter of quality citrus fruit located in the Citrusdal Valley. Export Logistics Coordinator & Data Analyst The Export Logistics Coordinator & Data Analyst will be responsible for managing daily stock movements, coordinating export logistics with service providers and shipping lines, and...

  • Wheel Finishing Coordinator

    5 days ago

    Port Elizabeth, South Africa Borbet SA Full time

    NOTICE TO ALL EMPLOYEES: INTERNAL VACANCY: WHEEL FINISHING COORDINATOR The company is looking for a competent and motivated person who can ensure BORBET SA’s Wheel Finishing Department achieves daily set targets. KEY PERFORMANCE AREAS: Drive/Ensure Production supervisors achieve daily set targets in line with the company and department goals and objectives...