UX/UI Designer

Purpose of the Role of the UI/UX Designer
(NOT FOR FIRST TIME JOB SEEKERS)

We are seeking a UX/UI Product Designer to join our team. The ideal candidate should have a passion for user-centered design, with an eye for detail and a willingness to work collaboratively with cross-functional teams across Vodacom Financial Services. As a Product Designer, you will play an integral role in developing our product design strategy, designing innovative user interfaces, and delivering exceptional user experiences that drive business goals.

Responsibilities

• Collaborate with cross-functional teams to identify user needs, design goals, and product requirements.
• Develop user personas, user journeys, wireframes, and prototypes to inform design decisions and validate user flows.
• Design user interfaces and visual assets that align with brand guidelines and elevate the user experience.
• Conduct user research and usability testing to iterate and improve upon designs.
• Work closely with developers to ensure design fidelity and successful implementation.
• Stay up-to-date with industry trends and best practices in UX/UI design.
• Contribute to the development and maintenance of design systems, style guides, and design patterns.

Key Accountabilities

• User Experience Strategy and execution
• Execute on overall User Experience strategy and obtain organisational buy-in
• UX and UI design
• Follow the user centered design approach in designing journeys across all digital channels
• Execute all visual design stages from concept to final hand-off with a mobile-first focus
• Establish and promote visual design guidelines, best practices and standards within a broader cross functional team
• Collaborate with team and work directly with developers to implement final design
• User testing and research
• Conduct user testing on new and existing journeys
• Understand our customers' needs through interviews and other research techniques. Use these insights to validate product concepts and inform design decisions
• Channel strategy
• Design the future state of all digital channels with an omni-channel approach
• Conduct competitor reviews and research to inform strategy
• Performance Tracking & Improvement
• Continuous monitoring of performance across the website

Core Competencies, knowledge and experience

• Experience working in a collaborative team and working directly with developers for implementation of designs
• Excellent communication (presentation and interpersonal skills )
• Proven UI Design experience through a comprehensive portfolio
• Abreast with latest UI trends, techniques, and technologies
• Research
• Analytical
• Interpersonal
• Facilitation
• Planning and Organising
• Attention to detail
• Energetic

Must have technical / professional qualifications

• Matric is essential
• 3 year Degree/Diploma in one or more of these disciplines :
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.
• Masters in Psychology, Social Sciences advantageous

Minimum of 5 years industry experience essential in the following:

• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.
• User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin…)
• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.

OR

• Matric is essential
• Short courses in one of the following disciplines
• Interaction Design, Graphic Design, Industrial Design, Information Systems / Informatics, Human Computer Interaction or other related fields
• Certified Usability Analyst (CUA) or similar certification would be desirable, but not required.

Minimum of 8 years industry experience essential in the following:

• User-centred design, interaction design, information architecture, or similar.
• Incorporate market analysis, customer feedback, site metrics, and usability findings into designs.
• User Research Techniques and disciplines such as usability testing and contextual inquiries.
• User interface and visual design. Wireframes and Prototyping of user interfaces (using tools such as Sketch [preferred], Axure, Adobe Creative Suite, Zeplin…)
• Knowledge of technologies such as HTML, DHTML, CSS, JavaScript, and mobile app operating systems would be advantageous.

Key Performance Indicators

• Exceptional user experience, measured through usability scores (NPS) and customer feedback
• Conversion rates on key journeys designed (E-commerce )
• Number of innovations designed resulting from user research and testing

Hard Skills

• Design process & thinking
• Figma proficiency
• UI, visual and interaction design
• Research, analysis, insights and testing
• Prototyping
• UX writing
• UX and product design strategy
• Business and technical analysis
• Agile
• Professionalism & teamwork
• Feedback and improvement
• Experience and portfolio

Duration: 6 Months Contract

Location: Midrand