Equipment Technician

Job Description
The equipment technician works within the Pig and Poultry team and will provide assistance to clients and Key Account Managers to ensure all equipment used for the application and administration of vaccines will at all times be functional.

The individual has adequate knowledge and experience in electrical and mechanical engineering in order to repair/service devices that are used daily within hatcheries or on farm.

Key Responsibilities

• General Tasks **
• Strictly adhere to all biosecurity measures relevant to the pig and poultry sectors.
• Monitor and report on the performance of all equipment, ensuring their wellbeing.
• Manage the inventory of service and maintenance kits, ensuring stock levels are adequate.
• Ensure seamless service operations while being prepared for standard breakdown procedures.
• Assist with the conversion of equipment to inline spray systems.
• Maintain thorough communication with Key Account Managers (KAM) regarding client needs and equipment status.
• Installation of New Equipment and Routine Maintenance **
• Collaborate with KAM to install new equipment effectively.
• Plan installations, including necessary materials and consumables.
• Oversee the complete installation process, culminating in the first vaccination on-site.
• Provide training on equipment installation to vaccination teams.
• Conduct follow-up training as required.
• Compile and distribute service and breakdown reports within 48 hours.
• Maintenance of All Equipment **
• Maintain equipment according to standard operating procedures (SOPs).
• Check spare parts with clients and provide feedback to KAM regarding needs.
• Additional Responsibilities **
• Check spare parts with clients and provide feedback to KAM regarding needs.
• Knowledge and Experience Required **
• Experience in equipment service within the poultry industry is a significant advantage.
• Technical background equivalent to N3.
• Experience in poultry production and/or the poultry industry is a plus.
• Excellent communication skills.
• Fluent in English and Afrikaans.
• Strong negotiation skills and organizational capabilities.
• Proficient in computer applications, including Microsoft Office and Internet skills.

Required Skills
Account Management, Communication, Customer Experience Management, Customer Service, Data Analysis, Equipment Maintenance, Interpersonal Relationships, Poultry Farming, Sales Reporting, Teamwork, Technical Support

Preferred Skills
Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status
Regular

Relocation
VISA Sponsorship
Travel Requirements
Flexible Work Arrangements
Not Applicable

Shift
Valid Driving License
Hazardous Material(s)
Job Posting End Date
12/25/2025

• A job posting is effective until PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID
R376347