Information Management Specialist

12 hours ago

Johannesburg, Gauteng, South Africa FirstRand Full time

Job Description

To provide expertise, advice and support through the implementation of the organisational information management strategy by facilitating the definition, design and implementation of information management processes, business and technical requirements and solutions.

Information management encompasses information architecture management, metadata management, master and reference data management, data development management, business intelligence and data warehousing management, content, document and records management, data quality management, data storage and operations management and information security and data privacy management.

Role Purpose

We are seeking a highly skilled Information Management Specialist. The successful candidate will play a pivotal role in supporting both the FNB Retail CDAO Business Unit and other Business Units across the organization in their Information Management journeys.

This role requires a dynamic individual who can engage effectively with stakeholders across all levels—from junior staff to executive leadership—while navigating the complexities of diverse business environments including Information Technology, Data Analytics and various Product House Business Units.

Key Responsibilities

  • Collaborate with cross-functional teams to implement and enhance Information Governance frameworks.
  • Drive Data Quality Management initiatives to ensure data integrity and usability.
  • Develop and maintain Metadata Management standards and practices.
  • Support Records Management compliance aligned with FirstRand policies.
  • Lead efforts in Master and Reference Data Management across business units.
  • Ensure robust Access Management protocols are in place.
  • Advocate for and support Privacy compliance and data protection practices.
  • Facilitate stakeholder engagement and expectation management across varying organizational levels.
  • Align governance and strategic goals with the FirstRand corporate strategy.

Qualifications and Experience

  • Qualification: A relevant bachelor's degree in Information Technology, Computer Science and/or related field
  • Preferred qualification: Postgraduate qualification in a related field
  • Experience: Minimum 4 - 5 years' experience in Information Management within the Banking or Finance industry at a mid to senior level.
  • Proven ability to work across multiple business units and stakeholder levels.
  • Strong communication and expectation management skills.
  • Experience in both strategic planning and practical implementation of governance processes.
  • Familiarity with the FirstRand Policies and Procedures governing data and information will be advantageous.
  • Certified Data Management Professional (CDMP) certification will be an added advantage

Core skills and competencies required for success in the role

  • Strategic thinking and problem-solving.
  • Stakeholder engagement and influence.
  • Technical understanding of IT domains.
  • Governance and compliance awareness.
  • Adaptability across business contexts.
Post
FNB
LI-AR2

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

28/10/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

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