Associate Relations Business Partner

5 hours ago


Cape Town, Western Cape, South Africa Elevance Health Full time R1 200 000 - R2 400 000 per year

Anticipated End Date: Position Title:Associate Relations Business PartnerJob Description:Associate Relations Business PartnerLocation: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.The Associate Relations Business Partner will be responsible for working with key stakeholders on all associate relations services. Using a deep understanding of employment laws and workplace policies, the Associate Relations Business Partner will handle a variety of associate relations matters, addressing conflicts and advising on policies.How you will make an impact:Serves as the key point of contact for HR and Business leaders for associate relations matter, trends and escalations.Investigates associate complaints into allegations of company policy violations with varying levels of complexities.Adheres to investigative best practices and protocols around gathering and preserving information, documentation, and reporting writing.Makes appropriate remedial or disciplinary recommendations following an employment investigation.Provides strategic guidance to business leaders on sensitive matters including performance management, misconduct, interpersonal conflicts, leaves and accommodations.Utilizes HR analytics and data to identify trends, diagnose issues, design and implement manager training on myriads of issues, including policy interpretation, corrective action management, performance management, and other employment matters.Drives workforce change initiatives in collaboration with stakeholders, ensuring that communication is mitigated, and that leaders and associates are supported through the process.Handles confidential information and escalate issues when necessary.Minimum Requirements:Requires a BA/BS degree and minimum of 7 years of associate relations experience gained in either an HRBP or employee relations advisory role.Preferred Skills, Capabilities, and Experiences:Experience conducting complex, high-profile investigations and advising on a wide range of sensitive associate relations issues strongly preferred.Thorough understanding of employment law, compliance, and employee relations best practices strongly preferred.Experience demonstrating an executive presence while interacting with C-Suite executives, understanding their priorities, and addressing their concerns strongly preferred.Expertise in crafting and delivering impactful presentations tailored to a C-Suite audience, incorporating data and narrative strongly preferred.Demonstrated experience executing on change management programs.  Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company.Workday or similar HCM experience preferred.ServiceNow experience preferred.Fortune/large company experience preferred.Job Level:Non-Management ExemptWorkshift:Job Family:HRS > HR OperationsPlease be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.Who We AreElevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.How We WorkAt Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.



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