Microsoft 365 & AI Solutions Consultant (Business Analyst)

15 hours ago

Durban, KwaZulu-Natal, South Africa Sandicrowther Full time R300 001 - R600 000 per year
Morningside, Durban. 
Are you passionate about helping businesses unlock the power of Microsoft 365, Teams, and AI tools like Copilot? A dynamic IT solutions company is looking for a driven and tech-savvy Consultant / Business Analyst to join their growing team.

In this role, you'll work closely with small to medium-sized businesses to streamline collaboration, improve productivity, and implement smart AI-driven solutions.

Key Responsibilities
  • Design and implement Microsoft 365, Teams, and Copilot offerings tailored to SMB clients
  • Lead tenant readiness assessments, Teams governance, SharePoint migrations, and Teams Phone deployments
  • Implement Microsoft 365 security baselines, including MFA, Conditional Access, Microsoft Defender, DLP, and Purview
  • Drive Copilot readiness, run pilot projects, and lead adoption and change management initiatives
  • Develop reusable templates, runbooks, training materials, and documentation
  • Deliver measurable outcomes that align with client business goals
What We're Looking For:
  • 3–5+ years of hands-on experience delivering Microsoft 365, Teams, SharePoint, and Power Platform solutions
  • Strong pre-sales, solution design, and stakeholder engagement skills
  • Practical experience with Entra ID, Intune, Microsoft Defender, Purview, Teams Phone, and Copilot
  • Proven success in change management and user adoption programs
  • Microsoft certifications or Applied Skills badges
  • Must have own vehicle for client site visits
  • Bonus: experience with Power Automate, Power Apps, COE Starter Kit, basic scripting / automation, and SQL
  • Bonus: familiarity with SMB / owner-managed environments and project management tools
  • Strong understanding of business processes and digital transformation
Apply: [email protected]

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