Provisioning Engineer
3 days ago
Company Description
Fidelity Group is a leading software, telecommunications, and energy provider in the UK. Backed by a team with extensive industry experience, the company builds strategic relationships with top-tier communication vendors to deliver tailored, customer-focused solutions. These solutions include services such as hosted telephony, mobile solutions, data connectivity, cloud hosting, IoT solutions, energy services, telecoms billing platforms, and merchant payment solutions. Fidelity Group works closely with clients to analyze their specific needs and challenges, designing optimal communication and service strategies. By focusing on partnership and customization, Fidelity ensures clients achieve their business goals effectively.
Role Description
This is a full-time, on-site Provisioning Engineer role located in the City of Johannesburg. The Provisioning Engineer will be responsible for provisioning and configuring network services, performing network troubleshooting, and ensuring proper setup and maintenance of routers and other equipment. The role includes collaborating with clients and internal teams to ensure network solutions meet specific requirements and standards, as well as supporting ongoing network operations to maintain high levels of performance and reliability.
Qualifications
- Experience with Provisioning and Network Provisioning processes
- Proficiency in Network Engineering and troubleshooting techniques
- Familiarity with configuring and maintaining network hardware, such as routers
- Problem-solving skills and the ability to work under pressure
- Strong communication and collaboration abilities
- Relevant certifications, such as CCNA, are a plus
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