Broker Assistant

22 hours ago

Cape Town, Western Cape, South Africa Time Personnel Full time
Job Overview
  • Application Deadline: 19 November 2025
  • Job Location: Cape Town, Western Cape
  • Job Title: Broker Assistant
  • Education Level: Certificate
  • Job Level: Junior
  • Minimum Experience: 1 - 3 Years
Broker Assistant position available in Cape Town.

Are you starting out your career in short-term insurance and ready to grow your experience in a supportive team environment?

Our client, a reputable short-term insurance brokerage, based in the northern suburbs is seeking a broker assistant to support their brokers with administration and client service.

This role is ideal for someone with a basic understanding of short-term insurance who's eager to learn and grow in the industry.

You'll assist with queries, claims, renewals, and policy updates while developing valuable skills and product knowledge in a supportive environment.

Requirements:

  • Matric (Grade 12) qualification
  • RE5 certification is advantageous
  • FAIS compliant with the required credits
  • 2–3 years of proven experience as a Broker Consultant within the short-term insurance sector
  • Valid driver's license and access to reliable personal transport
  • Proficient in MS Office, CRM platforms, and quoting software
  • In-depth understanding of short-term insurance products and industry standards
  • Bilingual in English and Afrikaans (written and spoken)
  • Exceptional communication, negotiation, and client relationship skills
  • Strong problem-solving abilities and analytical mindset
  • Highly self-driven, able to work independently and manage time effectively
  • Excellent organisational and administrative capabilities

Duties and Responsibilities:

  • Build and maintain strong relationships with brokers, financial advisers, and key stakeholders.
  • Drive new business acquisition while ensuring the retention and growth of existing broker portfolios.
  • Provide comprehensive support to brokers, including assistance with client claims, policy amendments, general enquiries, and administrative tasks related to personal and commercial short-term insurance.
  • Manage the efficient processing of annual policy renewals for short-term insurance clients.
  • Keep brokers informed of product updates, regulatory changes, and industry developments.
  • Ensure full compliance with FAIS, FICA, POPIA, and all other applicable legislation and regulatory requirements.
  • Serve as the key liaison between the company and brokers, as well as between brokers and their clients, to uphold a high standard of service delivery.

  • Broker

    22 hours ago

    Cape Town, Western Cape, South Africa OUTsurance Full time R104 000 - R208 000 per year

    Company DescriptionOUTsurance has been propelling the South African insurance industry forward for the last 26 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with...

  • Commercial Insurance Broker Administrator

    23 hours ago

    Cape Town, Western Cape, South Africa Quest Staffing Solutions Full time R120 000 - R250 000 per year

    Commercial Broker Support ConsultantLocation:Tygervalley, Cape TownType:12 months contractSalary: R13 000 pmAbout the RoleWe are looking for adedicated and service-oriented Commercial Broker Support Consultantto join our dynamic team. The ideal candidate will play a key role in providing exceptional service to our Commercial broker network, ensuring smooth...

  • Broker Consultant: Connect: Cape Region

    23 hours ago

    Cape Town, Western Cape, South Africa Sanlam Full time R400 000 - R800 000 per year

    Who are we?SanlamConnect, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We...

  • Broker (Western Cape)

    5 days ago

    Cape Town, Western Cape, South Africa OUTsurance Full time R250 000 - R500 000 per year

    Company DescriptionOUTsurance has been propelling the South African insurance industry forward for the last 27 years. As leaders in the field, we're always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to outstanding employees who set the bar high with...

  • Broker Consultant: SLS: Connect Intermediaries Cape Region

    1 week ago

    Cape Town, Western Cape, South Africa Sanlam Full time R500 000 - R1 200 000 per year

    Who are we?SanlamConnect, is dedicated to supporting, growing and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We...

  • Client Service Consultant

    2 weeks ago

    Cape Town, Western Cape, South Africa Ninety One Full time R250 000 - R450 000 per year

    About us:Ninety One is an independent, active global asset manager with R3,4 trillion * of assets under management.Established in South Africa in 1991, as Investec Asset Management, the firm started offering domestic investments in an emerging market. In 2020, almost three decades of organic growth later, the firm demerged from Investec Group and became...

  • Insurance Administrator

    22 hours ago

    Cape Town, Western Cape, South Africa Time Personnel Full time R250 000 - R400 000 per year

    Job OverviewApplication Deadline: 17 November 2025Job Location: Cape Town, Western CapeJob Title: Insurance AdministratorEducation Level: CertificateJob Level: JuniorMinimum Experience: 1 - 3 YearsInsurance Administrator job vacancy in Cape Town.Do you have 1 – 2 years experience managing customer claims in short-term insurance? Our client, a...

  • Talent Pool for Insurance

    5 days ago

    Cape Town, Western Cape, South Africa Insure Connect Services Full time R90 000 - R120 000 per year

    Flexibility: RemoteLocation: Cape Town, Johannesburg & Port Elizabeth.About Us:At ICS we service the needs of international brokers and insurance firms. We specialize in connecting experienced professionals with exciting opportunities in the brokering and insurance sectors. As demand for skilled talent grows, we aim to maintain a diverse, pre-qualified...

  • Operations Finance

    23 hours ago

    Cape Town, Western Cape, South Africa Time Personnel Full time

    Job OverviewApplication Deadline: 19 November 2025Job Location: Cape Town, Western CapeJob Title: Operations Finance / HR Support OfficerEducation Level: CertificateJob Level: SeniorMinimum Experience: 5- 7 YearsOperations Finance / HR Support Officer – Cape Town.Are you a confident multitasker with excellent Admin, Finance, HR & Computer skills? Our...

  • US Commercial Insurance Administrative Assistant

    5 days ago

    Cape Town, Western Cape, South Africa Exclusively Remote Full time R150 000 - R250 000 per year

    US Insurance Administrative Assistant (US Hours)Work Hours: 4:00 PM - 12:00 AM South Africa Time (SAST)Location: Remote (South Africa)About the RoleWe are seeking a detail-oriented and reliable Insurance Administrative Assistant to support our U.S.-based insurance operations during U.S. business hours (which correspond to 4:00 PM12:00 AM SAST). You will...