Helpdesk Support Agent

About UsTsebo Facilities Solutions is looking for a Helpdesk Agent who will be responsible to provide exceptional customer service, efficient data capturing skills, manage work orders across multiple applications, and ensure timely resolution of client queries and issues, while maintaining accurate records and reports throughout the entire work order...

IT Helpdesk First Line SupportWho we areWe are the market leader in commercial real estate services and investments and provide an integrated suite of high-quality real estate services to our clients across Africa and the Middle East, including facilities management, advisory & transaction services, project management.We support predominantly corporate...

Role OverviewThe Support Agent is responsible for executing daily tasks assigned by the Support Department Manager within the customer service space, including General Reception, Incoming Communication, and Outgoing Communication. The role involves providing outstanding service and assistance to customers through effective communication and efficient...

Purpose of the Role:To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements.Key Performance Areas (KPAs): Helpdesk ProcessingReceive, log, and track all facilities-related service requests via email, WhatsApp, or...

The Focus Group Johannesburg, South Africa 08 October 2025 Junior / Mid 0 - 0 Full Time Cost to Company 1 years - 3 years Skills Ability to Meet Deadlines Customer Retention Customer Satisfaction Facilities Management Microsoft Office Property Management Service Management Solving Problems Systems Software Work Scheduling Industries Asset Management Property...

Job purpose: As a Support Agent, you'll be the first point of contact for our clients and vendors. You'll provide 24/7 customer support to our clients by taking calls, chat requests, or tickets and handling resulting incidents or service requests applying standard operating procedures, in line with expectations of the role.. This role requires a friendly...

Why VerifoneVerifone Africa prides itself in offering its customers a quality, comprehensive service solution. We believe in collaboratively working with our customers to determine the services that will suit their requirements best and tailoring these to add value to their business.The Customer Support Agent will support clients on an escalated level and...

Dutch Gaming Support AgentRequirements:Advanced proficiency in Dutch (minimum C1) and intermediate proficiency in English (minimum B2)Extensive knowledge of gaming and a passion for video gamesOwnership of one or more of the following: PS4, PS5, Xbox One, Xbox Series X, Nintendo Switch, or a modern gaming PC/laptopA dedicated, quiet workspace at...

Do you want to make a real impact and help companies around the world improve remote working for their teams?Are you a problem-solver with a passion for delivering excellent service? Do you enjoy improving processes and working closely with a supportive team? If so, the Customer Support Agent role at Workwize is the perfect fitAt Workwize, we're...

Recruiter:One SparkJob Ref:153014Date posted:Thursday, October 23, 2025Location:Johannesburg, South AfricaSalary:SUMMARY:POSITION INFO:Purpose of the Role:As a Quality Assurance Agent, your mission is to protect and elevate every customer experience, ensuring every interaction reflects the care, trust, and excellence we promise. You will be the guardian of...