Customer Experience Manager

Company & CultureEXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a...

ContextOur client is assisting a leading financial services organisation who recently completed the development of a comprehensiveCustomer Experience (CX) strategy. The next phase of work focuses ontranslating that strategy into actionable execution plansacross the business. This engagement involves supporting client teams as they deepen and operationalise...

Empowering Africa's tomorrow, together…one story at a time.With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo...

Job DescriptionRetail COO is seeking a dynamic and highly motivated Customer Experience Specialist to join our team. In this role, you will have the opportunity to collaborate and network with various product houses across the FirstRand Group. Your responsibilities will include managing and executing campaigns across multiple channels, engaging...

CONTRACT ROLE: 6-12 MONTHS (ON-SITE)Key Roles and Responsibilities: Develops subject matter expertise regarding current and future processes within business intelligence Agile business analysis to document detailed requirements for business change Eliciting requirements from different stakeholders in order to give appropriate recommendations. Recording and...

Minimum requirements:Industrial Engineering Degree / Information Systems/ Computer Science Statistics an advantageExperience 5-8 years of experience in Business process development, continuous improvement and compliance Computer skills especially MS Office and Business Process Management tools  Strong analytical skills with a demonstrated ability to...

Key purpose:Develop and lead customer experience frameworks to ensure the delivery of high quality service to all customers and that business targets are met.Duties and responsibilities:Identify, control and escalate potential risks which may lead to increased costsManage costs or expenses within approved budget to achieve cost efficienciesDeliver against...

Join Jem as a Customer Success Manager This isn't a normal customer success role. It's a chance to sit at the centre of South Africa's fastest-growing HR tech company, helping employers across the country change how they care for their people.At Jem, Customer Obsession isn't a buzzword, it's the reason we exist. Our Customer Success Managers are the front...

NBL, a leading subsidiary ofAVI Limited, is one of South Africa's top FMCG companies with iconic brands likeWillards,Bakers,Five Roses, andHouse of Coffees. For over 173 years,NBLhas been a key player in the South African food sector, expanding its reach across Southern Africa and delivering high-quality products that impact daily lives.AtNBL, we embrace a...

National Brands Limited (NBL), a leading subsidiary of AVI Limited, is one of South Africa's top FMCG companies with iconic brands like Willards, Bakers, Five Roses, and House of Coffees. For over 173 years, NBL has been a key player in the South African food sector, expanding its reach across Southern Africa and delivering high-quality products that impact...