Accounts Receivable Specialist
11 hours ago
Invoicing & Billing
Issue invoices based on job milestones (e.g., deposit, mid-point, completion, touch-ups).
Ensure signed proposals are received before issuing deposit invoices.
Coordinate with site managers and estimators for accurate invoicing.
Manage bank billing for commercial properties (AIAs, draw schedules, etc.).
Accounts Receivable Management
Monitor AR aging and maintain a current AR dashboard.
Track overdue payments, identify risks, and escalate items over 90 days.
Maintain a minimum account float of $100,000 at all times.
Deposit and allocate cheques/payments accurately.
Collections & Legal Follow-up
Develop and manage a proactive collections system aligned with payment terms.
Draft legal reminder letters and professionally follow up on unpaid balances.
Coordinate with legal advisors as needed.
Customer Service
Promptly respond to customer billing queries via email and phone.
Uphold a strong service ethos: "Service Above Expectations."
Support relationship management with clear and courteous communication.
Documentation & Compliance
Maintain thorough documentation for every account.
Archive billing documents, customer communications, and payment receipts.
Generate and deliver AR reports and analysis weekly or upon request
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