Store Manager

21 hours ago

Soweto, Gauteng, South Africa The Foschini Group Full time R300 000 - R600 000 per year
Description

Responsibilities:  

  • Driving turnover to ensure the achievement of targets 
  • Controlling expenses 
  • Managing stock losses to ensure shrinkage is in line with the Company standard 
  • People management, including recruitment, development of staff, employee relations, performance management 
  • Executing in-store merchandising strategy and standards 
  • Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers 

Qualifications & Exprience: 

  • A Matric certificate. 
  • Minimum 3 years retail experience with a minimum of 1 year store leadership experience. 


Skills:

  • Builds Customer Loyalty
  • Customer Service Delivery
  • Customer Value Management
  • Customer-Focused Approach
  • Effectively Presents Solutions
  • Initiates Compelling Sales Conversations
  • Knows the Buying Influences
  • Leverages Digital Communications with Customers
  • Manages Resistance
  • Managing the Sales Process
  • Navigates Customer Challenges
  • Negotiation & Selling
  • Planning & Organizing
  • Policy & procedures
  • Strategic Sales Planning
  • Leadership

Behaviors

  • Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagerness 
  • Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships
  • Customer Focus - understands, anticipates, and meets the needs and expectations of customers
  • Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes
  • Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation
  • Ensures Accountability - takes accountability and ensures others are held to account on agreed upon performance targets
  • Optimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processes
  • Values differences - recognises, respects, and appreciates the diverse values, beliefs, and perspectives of others
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.    #LI-MS1

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