Data Analyst

Operations · South-Africa · Full-Time · Remote

Job description

About Us:

VALR is Africa's largest crypto exchange by trade volume, founded in 2018 and headquartered in Johannesburg, South Africa. Serving over 1 million users globally, including 1,100 corporate and institutional clients, we're licensed by the Financial Sector Conduct Authority (FSCA) in South Africa, with additional approvals to offer services in Europe and initial approval from Dubai's VARA.

VALR distinguishes itself with a customer-first philosophy, delivering secure, transparent, and innovative solutions for both professional and retail traders.

Our Vision:

Our vision is to create a world where finance unites rather than divides. Our name, derived from the word "valour" without distinction between American and British English, symbolises our commitment to universal values of courage, ethical integrity, and the intrinsic worth of every human being. These values drive us to design a platform that breaks down financial barriers, making it as seamless to send value across borders as it is to send an email.

Our Mission:

At our core, we're a values-driven exchange, dedicated to building a financial ecosystem that serves all of humanity. We believe in simplifying the complex world of crypto and blockchain to make it accessible to everyone, bridging the gap between traditional finance and the blockchain-powered future.

We're dedicated to:

• Serving all Humanity: Inspired by the adage "it is expensive to be poor," we're committed to creating a financial ecosystem accessible to all, challenging the status quo and reducing the frictions of outdated systems.
• Promoting for Unity: Our platform reflects our belief in a socio-financial evolution. We envision a future where the global community is not defined by national boundaries but united by a shared vision of justice and prosperity.

Job requirements

• Strong analytical and quantitative skills with experience working with large and complex datasets.
• Proficiency in SQL and familiarity with a programming language for data analysis and automation.
• Experience with data visualisation tools such as Metabase, Amplitude, or similar.
• Ability to build dashboards and reports that effectively communicate insights and support data-driven decisions.
• Understanding of financial markets and a genuine interest in cryptocurrency and blockchain technologies.
• High attention to detail and commitment to data accuracy, consistency, and quality.
• Strong communication skills with the ability to translate data findings into clear, actionable insights for technical and non-technical audiences.
• Collaborative mindset with experience working across functions such as Product, Marketing, Growth, Compliance, and Operations.
• Curiosity, initiative, and a proactive approach to improving data processes, systems, and tools.
• Comfortable working in a fast-paced, remote-first environment and adapting to evolving priorities.
• A tertiary qualification in a quantitative, analytical, or technical field (e.g., Finance, Economics, Data Science, Mathematics, Engineering, or Computer Science) is preferred but not a requirement.

Job responsibilities

• Build and maintain high-quality dashboards, automated reports, and data models that enable decision-making across the organisation.
• Analyse trading, blockchain, and customer data to generate insights that support Product, Growth, Marketing, Operations, Compliance, Support, and Risk teams.
• Summarise and communicate key business metrics, including customer activity, platform assets, trading volumes, liquidity, deposits, and withdrawals, to leadership and stakeholders.
• Partner with Business to analyse order book dynamics, spreads, slippage, and liquidity depth to optimise market performance.
• Develop financial and operational models to track and forecast trading volumes, fees, and revenue.
• Collaborate with Risk and Compliance to identify anomalies, strengthen monitoring, and uphold financial and data integrity.
• Conduct in-depth analyses of user acquisition, retention, and engagement to inform product strategy and drive growth.
• Measure marketing campaign performance, customer journeys, and conversion funnels to optimise ROI.
• Collaborate with the Engineering and Data teams to ensure data accuracy, reliability, and timeliness across all systems.
• Drive improvements in data infrastructure, tooling, and pipelines to enhance scalability and access to analytics.
• Support new feature launches and experiments by designing hypotheses, A/B tests, and impact analyses.
• Prepare executive-level reports highlighting market trends, platform performance, and strategic opportunities.
• Support regulatory and audit reporting through accurate, transparent data documentation.
• Promote a data-driven culture by mentoring peers and empowering teams to use analytics effectively.
• Stay ahead of emerging trends in crypto and blockchain analytics to advance VALR's data capabilities.

Job benefits

• Innovative Work Environment
• Engage with the latest blockchain technologies and tools in a rapidly evolving industry.
• Work from anywhere with secure, stable internet connectivity, allowing you to create your ideal workspace.
• Career Development
• Benefit from an annual professional development allowance alongside scheduled company training sessions to keep you at the forefront of the crypto industry.
• Competitive Compensation
• Competitive salaries that align with industry standards.
• When you contribute to our success, you'll be rewarded with discretionary bonuses, recognising your impact on VALR's growth.
• Receive preferential Tier 5 trading fees on VALR, with no monthly trading volume required.
• Diversity and Inclusion
• A commitment to fostering a diverse workforce with initiatives that promote equity and belonging.
• Wellness
• Employees are encouraged to strive for coherent and wholesome lives, fulfilling their work, personal, social, physical and spiritual goals to the best of their abilities.
• Compliance with statutory leave required by individual countries, in addition to flexible leave options.
• Impact and Contribution
• At VALR, we believe in a financial system that recognises the oneness of humanity. Our mission is to break down financial barriers and promote universal values of courage, ethical integrity, and the intrinsic worth of every individual.
• Engage in initiatives that promote education and awareness about cryptocurrencies, ensuring that everyone has the tools and knowledge to participate in the evolving financial landscape.
• Dynamic Team Culture
• Open communication and teamwork across departments, fostering innovation and creativity.
• Enjoy social gatherings outside of work to strengthen team bonds and boost morale.
• Global Exposure
• Work with colleagues from around the world.
• Exposure to diverse perspectives and practices in the crypto space.
• Recognition and Rewards
• Regular acknowledgement of employee accomplishments, fostering a culture of appreciation and motivation.
• Join us for retreats that blend professional development with team bonding in inspiring locations.
• Tools for Success
• Receive a Mac laptop and a discretionary allowance to purchase all the extras needed for a productive home office—yours to keep after three years (terms and conditions apply).