Compliance Evaluator's

Accounting Internship Opportunity – Mount EdgecombeWe are a well-established accounting firm based in Mount Edgecombe, currently seeking a motivated individual who is pursuing a career in accounting.This is a 3-month opportunity ideal for someone eager to gain practical experience in a professional environment. Strong performance may lead to a permanent...

Accounting Internship Opportunity – Mount EdgecombeWe are a well-established accounting firm based in Mount Edgecombe, currently seeking a motivated individual who is pursuing a career in accounting.This opportunity is ideal for someone eager to gain practical experience in a professional accounting environment. This position is intended for a candidate...

Job Summary: Our Client is seeking a Temporary Risk Officer to join their team. The Temporary Risk Officer will assist in identifying, assessing, and mitigating risks to ensure the organization's assets and operations are safeguarded.Key Responsibilities: Risk Assessment: Conduct risk assessments to identify potential threats to the organization.Analyze data...

Key purpose:A Risk / Safety Officer facilitates compliance with Occupational Health and Safety (OHS) Act and guidelines, and provides advice on measures to minimize hazards or unhealthy situations whilst on the constant lookout for violations on site. The Risk / Safety Officer is a responsible individual who swears by OSH regulations and focuses on...

A Compliance Evaluator in a financial services environment plays a critical role in ensuring that customer interactions meet regulatory and company standards. Key Responsibilities 2. Monitor adherence to scripts and guidelines: Verify that agents follow approved scripts, guidelines, and procedures. 3. Identify areas for improvement: Analyze interactions...

We are seeking a detail-oriented Quality Assurance Agent to join our call centre team. The Quality Assurance Agent will be responsible for monitoring and evaluating customer interactions to ensure compliance with company policies and standards. This role plays a critical part in maintaining high-quality customer service and identifying areas for improvement...

**Job Title: Quality Assurance (QA) Agent**: We are seeking a detail-oriented and analytical **Quality Assurance (QA) Agent** to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory...

**Job Title: Quality Assurance (QA) Agent**: We are seeking a detail-oriented and analytical **Quality Assurance (QA) Agent** to join our team. The QA Agent is responsible for monitoring, evaluating, and improving the quality of service and/or product delivery. This role ensures compliance with company standards, customer expectations, and regulatory...

**Key Responsibilities**: - Lead, coach, and support a team of QA Analysts to ensure high-quality performance across campaigns. - Monitor and evaluate outbound calls to ensure compliance with company standards and regulatory requirements. - Use **Callbi** analytics to extract insights, generate reports, and provide feedback to operations teams for...

**Introduction** **This is a permanent full-time role as a Head of Human Resources in our Mount Edgecombe, South Africa office. Must have a Degree in Human Resources Management, with a minimum of 5 years’ experience in a similar role. Previous experience within a contact centre environment is preferred. The role is on-site.** If you have experience...

USA TEAM LEADER **Purpose of the Job**: The role will lead a team of Agents supporting a key US customer service campaign in the delivery of a range of services to new and existing Consumer Customers. To ensure quality, compliance and other agreed contractual performance standards and targets are met, driving individual and team performance, developing and...

Are you an experienced Call Centre & Office Manager with a proven track record of managing teams across various campaigns? Are you seeking a new challenge with the potential for growth opportunities? We are currently seeking and experienced Call Centre & Office Manager to join our dynamic Call Centre based in Mount Edgecombe. You will be responsible for...

**This is a permanent full-time for an Operations Manager within our Umhlanga offices. Must have a 2 years experience within this role. Managing an FTE between 80 to 120 people.** **PURPOSE OF JOB** To deliver all operational and commercial performance metrics across your business stream through the management of Team Managers, ultimately delivering...

**Location**: Ballito **Start Date**: Immediate **Working Hours**: 24hr Rotation **Language Requirement**: Fluent in English (both spoken and written) We are expanding our dynamic International Inbound Campaign and are looking for experienced and passionate individuals to join our team in the following roles: **1. Campaign...