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Underwriter- (Fixed Term Contract for-6 Months)

2 weeks ago

Johannesburg, Gauteng, South Africa Hollard Insurance Full time R150 000 - R200 000 per year

Hello… an exciting new opportunity has just become available in our
Insure, Personal Lines Operations area.
We are looking to recruit an
Underwriter (Fixed Term Contract-6 Months).
Role Objectives
To underwrite in line with our underwriting guide. Provide First Call Resolution. Enhance Broker / Client Satisfaction and contribute to savings through effective risk management of policies

Key Responsibilities
Ensure adherence to underwriting guidelines and standard operating procedures:

  • Assess new business risk in accordance with business underwriting guideline.
  • New business acceptance and declinature of risk
  • Providing technical underwriting expertise on underwriting referrals
  • Re- Insurance referrals placements
  • To act within the agreed mandate in terms of discount, acceptance of risk etc.
  • Endorsements, renewals, multi claimants, refunds and day to day queries
  • Take ownership of queries and provide feedback to clients, internal and external stakeholders timeously
  • Follow the company standard operating procedures on all risk management processes
  • Ensure that protocol is followed in terms of regulatory requirements and necessary disclosures to be made (TCF)
  • Escalate queries or deviations from SOP to relevant manager
  • Act within mandate from the relevant manager in terms of acceptance and rejection of risk
  • Ensure that correct policy documents are sent to the clients
  • Delivering reliable underwriting support and customer service to the various claims departments and improving the overall customer experience
  • Establish and nature relationship with brokers, BDC's and other stake holders
  • Identifying problems encountered by clients and proposing medium and long term resolutions
  • Proposing new ways to improve technical functionality to facilitate service to meet SLA

Foster and encourage team player within the team