Senior Human Resources Officer
7 days ago
Job Title:
Senior HR Officer
Location:
Cape Town
Job Type:
Full-Time
Reports To:
CEO/Managing Directors
Job Overview:
We are seeking an experienced and highly organized
Senior HR Officer
to oversee
recruitment
and
internal employee relations
across our growing
nail salon chain
. This role plays a key leadership position in maintaining a well-staffed, productive, and positive workplace culture in all our salon locations. In addition to recruitment and internal relations, the Senior HR Officer will oversee
various human resources functions
—
excluding payroll
, which is managed by a separate department.
Key Responsibilities:
Recruitment Oversight
- Supervise and support the recruitment team in sourcing and hiring
nail technicians
,
salon managers
, and other key staff - Approve job postings, oversee screening and interviews, and ensure timely placement of candidates
- Develop recruitment strategies to support business expansion and seasonal hiring needs
- Ensure consistent onboarding procedures and legal compliance for all new hires
- Ensure employee records are kept up to date and contract renewals and evaluations are managed sufficiently
Internal Relations Management
- Act as the primary point of contact for employee concerns, feedback, and conflict resolution
- Promote open communication and foster a positive working environment across all branches
- Lead internal investigations and coordinate disciplinary actions in line with company policy
- Conduct stay interviews, employee satisfaction surveys, and exit interviews
General HR Oversight (Excluding Payroll)
- Maintain up-to-date employee records, contracts, certifications, and evaluations
- Monitor contract renewals, expirations, and performance review schedules
- Ensure company policies are applied consistently and fairly across the organization
- Oversee compliance with labor laws and workplace health and safety regulations
- Assist in updating the employee handbook and conducting HR policy training sessions
Employee Engagement & Culture
- Design and implement initiatives to boost morale, engagement, and retention
- Organize team-building events, recognition programs, and employee development workshops
- Strengthen internal communications across all branches
Qualifications:
- Minimum 8 years of experience
in Human Resources, including recruitment and employee relations - At least 3 years in a senior or supervisory HR role
- Strong understanding of HR policies, employment law, and best practices
- Excellent communication, mediation, and leadership skills
- Organized, proactive, and capable of handling multiple responsibilities
- Tech-savvy and proficient in Google Workspace and HR documentation tools
Preferred:
- Experience in the
beauty, salon, retail, or service
industry - HR certifications (CHRP, PHR, or equivalent)
- Willingness to visit salon branches when needed and travel as we have salons in Gauteng and Durban
What We Offer:
- Competitive salary
- Benefits
- Professional growth in a fast-growing salon chain
- Supportive, collaborative work environment
- Employee discounts on salon services and products
How to Apply:
- Please send your resume and cover letter to We're looking for an HR leader who is passionate about people, structure, and maintaining a thriving workplace culture.
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