DC - Quality Assurer - 1DP Sandton

3 days ago


Sandton, South Africa Discovery Full time

To provide sound advice regarding legislation, regulation, industry standards, codes, guidelines and best practice to operational management/projects and business units through the application of Compliance Risk Management principles, policies, processes and procedures.

Job Description

This position is based in Discovery Connect area, and reports to the Admin Team Leader. The successful individual will be required to provide a multi-discipline and integrated value adding audit service and training to Discovery Connect.

Key purpose

Apply a risk-based audit approach when palling and conducting internal audit assignments.


• Training and development according to identified core competency gaps.


• Create plans and work schedules aimed at evaluating systems and operations for potential risk.


• Risk management reports and documents aimed at improving the risk awareness and risk culture of the department/organization

Key Outputs

Apply a risk-based audit approach when palling and conducting internal audit assignments.


• Training and development according to identified core competency gaps.


• Create plans and work schedules aimed at evaluating systems and operations for potential risk.


• Risk management reports and documents aimed at improving the risk awareness and risk culture of  the department/organization.


• Identify new risk facing the business.


• Identifying interim and permanent controls throughout the work of the department and through the review and analysis of the findings and reports of the Risk Analysis and Audit functions.


• Create, roll out and maintain risk management frameworks.


• Deciding and Initiating action.


• Presenting and communicating information.


• Delivering results and meeting business expectations.


• Perform research and document it.


• Assist with various projects within the Operational field of the business area.


• Background experience in training of consultants

Personal attributes and skills

The successful individual will be required to demonstrate the following competencies:


• Excellent verbal and written communication skills along with well developed presentation skills.


• Excellent report writing and presentations are essential.


• Planning and scheduling work and meeting deadlines.


• Process understanding and well developed analysis and problem solving skills


• Understanding of statistics and the application of statistical sampling and similar methodologies


• Manages time effectively


• Works productively in a pressurized environment


• Plans activities/projects well in advance and takes account of changing circumstances


• Makes rational judgments from the available information and analysis

Qualification & Experience

The successful candidate must have the following qualifications and experience:

 Essential:


• Matric


• Experience working with excel and word on an Advanced level

Advantageous:


• Knowledge of Discovery products

. Tertiary qualification an advantage

. NQF5 and RE5 qualification compulsory

EMPLOYMENT EQUITY   

The Company's approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.



  • Sandton, South Africa Discovery Limited Full time

    DC - Quality Assurer - 1DP Sandton Select how often (in days) to receive an alert: Business Unit: DCM Distribution Function: Call Center / Contact Center Date: 21 Oct 2025 To provide sound advice regarding legislation, regulation, industry standards, codes, guidelines and best practice to operational management/projects and business units through the...


  • Sandton, South Africa Discovery Limited Full time

    DC-Employee Benefit Advice Specialist - 1DP (Sandton) Business Unit: DCM Distribution Date: 3 Oct 2025 About Discovery Connect People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are often a...


  • Sandton, Gauteng, South Africa Discovery Ltd. Full time

    Business Unit: DCM DistributionFunction: Call Center / Contact CenterDate: 21 Oct 2025To provide sound advice regarding legislation, regulation, industry standards, codes, guidelines and best practice to operational management/projects and business units through the application of Compliance Risk Management principles, policies, processes and procedures.Job...


  • Sandton, South Africa Discovery Limited Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: People increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people. We are...


  • Sandton, South Africa MPRTC Full time

    **Requirements**: - 2+ years experience in overseeing the design, development, and implementation of quality assurance standards for software testing. - University graduate degree specializing in software engineering, computer science, or business administration **Preference**: - 3+ years in overseeing the design, development, and implementation of quality...

  • Quality Assurance

    7 days ago


    Sandton, South Africa First federal Investments Full time

    1. Monitoring and Evaluation: - **Performance Assessment**:They assess agent performance based on metrics like adherence to scripts, product knowledge, problem resolution, and customer satisfaction. - **Compliance Checks**:QA ensures agents follow company policies, regulatory requirements, and data protection laws. 2. Feedback and Coaching: - **Providing...


  • Sandton, Gauteng, South Africa Discovery Ltd. Full time R120 000 - R160 000 per year

    Business Unit: DCM DistributionFunction: Call Center / Contact CenterDate: 13 Oct 2025About Discovery ConnectPeople increasingly want to transact faster, on their terms, in fluid, and dynamic ways. Discovery Connect facilitates this need as a direct sales channel, leveraging the best of technology with the best in people.We are often a client's first...


  • Sandton, South Africa Boikago Group Full time

    **Job Details**: - Department Quality Assurance- Minimum experience Associate- Company primary industry Insurance- Job functional area Functional Area- Salary R500 000 - R670 500 per annum- **Introduction** One of the biggest short-term insurance company based in Sandton is looking for a Quality Assurance Specialist to join their team.**Purpose of the...


  • Sandton, South Africa Discovery Full time R250 000 - R500 000 per year

    Job DescriptionIdentifying sales opportunitiesAnswering inbound calls timeously and making required outbound callsCo-ordination of own administrationIdentifying sales opportunitiesMaintaining accurate details and statistics of all queriesKey purposeThis position is based in the Discovery Connect Sales call centre, and reports to the sales team leader.The...


  • Sandton, South Africa Discovery Full time R250 000 - R500 000 per year

    Job DescriptionIdentifying sales opportunitiesAnswering inbound calls timeously and making required outbound callsCo-ordination of own administrationIdentifying sales opportunitiesKey purposeThis position is based in the Discovery Connect Sales call centre, and reports to the sales team leader. The successful individual will be required to conduct Discovery...