Senior Administrator

EMPLOYMENT TYPE:
Permanent

DEPARTMENT:
Business Development & Marketing

DIVISION:
Institutional Capital Services

WORKPLACE STRUCTURE:
Hybrid

Role Overview
PURPOSE OF JOB
An exciting role to complement a growing and dynamic Institutional Capital Services (ICS) Business Development & Marketing (BD&M) team for ICS globally. The position is varied and provides excellent growth and development opportunities for the selected candidate.

• Play an important role in supporting the existing ICS BD&M team to achieve the financial, strategic and marketing objectives of the ICS Division, through the effective delivery of the agreed BD&M programme.
• Provide appropriate BD&M marketing, digital and communication services to the ICS fee earners and key stakeholders (including designated 'Finders') in all jurisdictions and across the ICS service lines.
• Work collaboratively as required with colleagues in the Group and PCS functions for BD&M, Risk & Compliance, Facilities, Finance and HR.

Main Responsibilities And Duties

• As an integral member of the team, work collaboratively with the existing ICS BD&M team and regional BD teams (Americas, Europe, United Kingdom, Channel Islands and Caribbean) to support the delivery of the overall BD&M strategy and programmes, with a particular focus on digital channel execution.
• Support the BD&M Manager with a variety of tasks, including but not limited to creation of marketing communications and digital assets to promote services and campaigns across all JTC's digital platforms. To include content creation for: key insights pieces, video, social media assets.
• Assist existing team on events that may include external and internal communications for event promotion and event attendance (across all key ICS jurisdictions). Occasional support for delivery of events, including onsite, rsvp lists and the generation and maintenance of feedback forms post events, and any other tasks deemed necessary.
• Proactively contribute to maintaining effective and efficient internal procedures and to support the wider BD&M team with general operational projects and administration.
• Adhere to Risk & Compliance policies and procedures in relation to regulatory requirements and AML legislation and to any Divisional policies and procedures.
• Develop self and commit to becoming deeply expert in relevant fields at all times.
• Ensure the spirit of JTC is engendered and shared within the Group and adhere to the JTC core values and expected behaviours.
• Any other duties as deemed necessary by Management.

Essential Requirements

• Relevant professional and/or degree qualification (e.g. Digital/CIM).
• Digital content creation: Ability to design engaging marketing assets using Canva or similar graphic design tools.
• Website and CMS management: Experience using desktop publishing and content management systems such as WordPress, including updating pages, formatting content and basic troubleshooting.
• Social media expertise: Strong understanding of current social media trends, platforms and content formats (e.g., Reels, Stories, carousels), with experience creating and scheduling posts across multiple channels using platforms such as Hootsuite.
• Strong communication skills (written and verbal).
• A basic understanding of business finance and appetite to learn more.
• Some experience managing multiple projects, deadlines and stakeholders advantageous.
• Good organisation skills.
• Basic understanding of both traditional (print, PR, event, copywriting) and digital (web, social media) marketing techniques.
• Comfortable in the use of website CMS systems or displaying an ability to learn.
• Some experience working within a funds or corporate services environment advantageous.
• Some experience within a business development and/or marketing team advantageous.

OUR COMMITMENT TO INCLUSION & WELLBEING
JTC is committed to fostering a healthy, inclusive organisation where all individuals feel welcome and feel able to participate in the workplace fully. We value different perspectives, backgrounds and lived experiences. This includes supporting employee wellbeing so that people feel equipped to thrive.