Technical Support Administrator

2 days ago

Roodepoort, Gauteng, South Africa POWERMAN Full time R80 000 - R120 000 per year

Company Description

PowerMan has been in the power protection industry for the past 40 years. As one of the top UPS brands in South Africa we pride ourselves on supplying a quality product with quality pre-sale and after sales service.

Role Description

This is a contract role for a Technical Support Administrator, located on-site in Roodepoort. The Technical Support Administrator will be responsible for providing hands-on technical support and troubleshooting for hardware and software issues, ensuring system uptime, and resolving user concerns. Additionally, the role involves setting up and maintaining systems, delivering excellent customer service, and effectively communicating with team members to ensure technical issues are addressed promptly.

Qualifications

  • Strong Communication and Customer Service skills to interact professionally with users and provide quality assistance.
  • Knowledge and experience in System Administration to manage and maintain IT infrastructure and systems.
  • Problem-solving ability, attention to detail, and a proactive approach to technical challenges.
  • Prior experience in a similar role is preferred; certifications in relevant IT fields are a plus.

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