Senior Revenue Operations Account Manager

7 days ago

Johannesburg, Gauteng, South Africa Somewhere Full time R900 000 - R1 200 000 per year
Senior Revenue Operations Account Manager

Location: Remote (South Africa preferred)

Hours: Full-time, with flexibility to align to Israel and global client hours

Position Overview
​​We are seeking a Senior RevOps Manager / Revenue Systems Lead to drive end-to-end Lead-to-Cash transformations for our clients. This role blends executive-level strategy with deep, hands-on Salesforce expertise—perfect for someone who thrives at the intersection of business architecture, CRM systems, and AI-enabled Revenue Operations.

You will lead high-impact projects, partner directly with CROs, COOs, and VP-level leaders, and design scalable, data-driven revenue systems that fuel predictable growth.

What You'll Do

  • Lead full-cycle RevOps engagements: discovery → process design → architecture → build → QA → enablement → go-live → optimization.

  • Architect Lead-to-Cash strategies, revenue workflows, lifecycle models, SLAs, and core funnel KPIs.

  • Build and optimize Salesforce orgs: objects, permissions, flows, automations, validations, reporting, and dashboards.

  • Plan and support integrations across the revenue tech stack (Salesforce + marketing/CS/finance tools), including data mapping and sync logic.

  • Drive AI-powered efficiencies: predictive insights, automated workflows, intelligent routing, advanced reporting, and operational automation.

  • Lead client workshops, facilitate executive sessions, set expectations, and act as a trusted strategic advisor.

  • Produce high-quality documentation, SOPs, and scalable operational frameworks.

Time split: Approximately 50/50 to 70/30 between hands-on systems work and strategic client leadership.

What We're Looking For

  • 5+ years in RevOps, Sales Ops, Revenue Systems, or CRM Implementation.

  • Deep Salesforce expertise (flows, architecture, data model, automations, reporting).

  • Experience working directly with CRO/COO/VP-level stakeholders.

  • Proven ownership of end-to-end CRM or Lead-to-Cash implementations.

  • Data-driven operator with strong command of funnel metrics, forecasting, pipeline health, and attribution.

  • Excellent communication skills and the confidence to challenge clients thoughtfully (not a "yes-person").

  • Strong English communication skills; comfortable supporting US-based clients.

  • Ability to manage multiple simultaneous projects with clarity, structure, and independence.

Nice to Have

  • HubSpot experience.

  • Background in CRM migrations or complex multi–business-unit transformations.

  • Familiarity with compensation and commission structures.

  • iPaaS / API automation experience (Zapier, Make, Workato).

  • Exposure to analytics, finance, or business operations.

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