Reconciliations Specialist

Kick-start your career in the online gaming world and experience the very latest in technology and innovation.

Who we are

We're part of Super Group, the NYSE-listed digital gaming company behind some of the world's leading Sports and iGaming brands.

At DigiOutsource, we bring passionate people and innovative tech together to create market-leading online gaming solutions. Our multidisciplinary teams are passionate about products, customer experience and security. We're empowered to achieve the ultimate in high-performance gaming experiences using the best technology available. 

Who we're looking for

We're on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you'll find a supportive environment where your skills can flourish and your career can soar.

Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.

Why we need you

We're on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
 

As a Reconciliation Specialist you will be responsible for ensuring the accuracy and integrity of financial records by performing daily, weekly, and monthly reconciliations of accounts. This role involves investigating discrepancies, coordinating with internal teams, and maintaining detailed documentation to support audit and compliance requirements.

This will help us excel at delivering financial information timeously to the senior management and shareholders of the organization, to assist with their decision making processes to stay ahead of the game.

What you'll be doing

As part of your role, your responsibilities will include:
 

Direct Integration Processing & Reserves

• Receive manual dataports from BI Finance and import them into Navision (NAV).

• Reconcile dataports against digifeed data to ensure completeness and accuracy.

• Post reconciled data into NAV on a weekly basis.

• Investigate and resolve discrepancies between NAV and digifeed records in a timely manner.

Ad Hoc Fees

• Receive and review processor fee invoices, validating charges using digifeed data.

• Post validated charges as purchase invoices in NAV.

• Prepare and upload dataports (journal entries) for wire fees, chargebacks, refund fees, and other ad hoc transactions, using information from daily reconciliation statements.

Data Analysis

• Verify that detailed chargeback transactions in the BI ledger match processor summaries in the digifeed.

• Investigate discrepancies and liaise with BI or Banking teams as needed.

• Log support tickets via Ledger Escalations, providing clear explanations of issues so that BI can update the data in NAV.

Refunds & Withdrawals

• Ensure refund details in the BI ledger align with processor summaries from the digifeed.

• Resolve any mismatches by following up with BI or Banking teams.

• Submit tickets through Ledger Escalations to facilitate data corrections in NAV.

Month-End Reporting & Audit Support

• Prepare key month-end balance sheet reconciliations, including Bank reconciliations, Post control accounts, Vendor/Processor reconciliations and Monthly fee analysis

• Compile and review monthly reporting packs, including open item listings, aging reports, and balance summaries, for inclusion in audit and month-end files.

• Ensure all supporting documentation is stored electronically alongside reconciliation.

Essential skills you'll bring to the table

The necessary skills that we require for this role include:

• Strong verbal and written communication skills, with the ability to convey complex ideas clearly and effectively

• Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals

• Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope

• Exceptional attention to detail, ensuring high standards of quality in all outputs

• Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations

• Proficient in Microsoft Excel and MS Office

• 2-3 years' experience in Data Reconciliation

• Demonstrable analytical skills

• Demonstrable problem-solving skills

Desirable skills you've got up your sleeve

It would be great if you also have some of the following skills:

• Experience with accounting software (eg Navision)

• Accounting experience

• BCom Finance Degree, Finance Diploma or similar

Our values are non-negotiables

Our culture is underpinned by core values that are linked to key behavioural competencies. Along with the below behavioural competencies, these are essential for all employees in order for you to embed in and drive our culture forward.

These competencies are:

• Adaptability

• Ownership and accountability

• Initiating action

• Resilience

• Team orientation

• Integrity

• Innovation

What you'll get back

We offer a great variety of personal and professional benefits to help you thrive at DigiOutsource and Super Group. This includes:

• We're dedicated to your supergrowth. Our comprehensive learning and development programmes give you a range of resources and opportunities to expand your skills and advance your career.

• Your hard work and achievements won't go unnoticed. Our innovative Performance Tool ensures you receive regular, constructive feedback, helping you to continuously improve and reach your full potential.

• Our Employee Assistance programme offers a variety of benefits which you and your family can benefit from.

• Free Daily Meals

• Free Massages On-site

• Free On-Site Gym

• Group Life Cover

• Funeral Fund Benefit

• Financial Services Assistance

• Curro School Fees Benefit

• Income Continuation Benefit

• Leadership Training

• Referral Bonus

• Medical Aid Subsidy

• Free Sleep Coaching

• On-site Barista

• Retirement Annuity Subsidy

• Team socials

Be part of that Superclass feeling.

At Super Group, diversity is part of our DNA. With teams across 16 countries, 85 nationalities, and 20 languages, we take equal opportunities seriously, championing a supportive, inclusive and empowering environment wherever you are in the Group.

It's all about putting your experience first and ensuring honesty and fairness in all we do.

Here, your growth is supported and your contributions valued.

Game on

*Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.

*Shortlisted candidates may need to complete an assessment.
 

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

The perfect place to work, play and grow