Web Sales

6 days ago

Cape Town, Western Cape, South Africa Hire Resolve Full time R120 000 - R180 000 per year
Hire Resolve's client is seeking a systematic and proactive candidate with good administrative skills to
work in their ISP/IT environment. The candidate will field incoming sales requests by chats, email and
telephones calls. The position is office bound and based in Epping, Cape Town.

Key Responsibilities:

  • Handle inbound customer communications via chat, calls, and emails.
  • Advise clients on internet connectivity solutions and actively convert leads into customers.
  • Manage customer order fulfillment with FNOs (Fiber Network Operators) for installations and issue resolution.
  • Schedule and assign necessary equipment for customer installations.
  • Follow up on sales leads and submitted quotes.
  • Liaise and schedule work between technical teams and customers.
  • Capture and process inbound stock.

Minimum Requirements:

  • Qualifications: Matric Certificate
  • Experience:
    • Basic to mid-level proficiency in Excel.
    • 1-2 years of experience in a Sales position (advantageous).
    • Understanding of Internet and Internet Service Provider terminology (advantageous).
  • Personality & Skills:
    • Customer-focused attitude.
    • Well-spoken with a vibrant telephonic persona.
    • Meticulous and methodical approach to work.
    • Good organizational skills and the ability to multitask.
    • Good written and verbal communication skills.
    • Self-driven and capable of working independently.
    • Ability to handle stress and manage customers calmly.
    • Ability to think both practically and creatively.

Benefits:

  • Competitive salary based on experience.
IF you meet the above requirements and want to make a career-changing move, apply today by emailing your CV to [email protected]

You can also connect with Daniel, Carmen and Gaby on LinkedIn or contact Hire Resolve
If you meet the above requirements we will contact you within 3 working days

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