Hospital General Manager

We provide meaningful careers that connect people with purpose.

We are united by a common purpose of providing the best and safest care; and by our shared values of Care, Truth, Participation, Compassion and Dignity.

Netcare invites you to be part of our journey.

KEY WORK OUTPUT AND ACCOUNTABILITIES
CONSISTENCY OF CARE
Strategic direction
Demonstrate leadership by conveying a strong sense of commitment to the Netcare values.
Provide strategic direction and implement key performance areas for the business unit.
Identify areas for change and new business opportunities for the business unit as potential growth areas.
Financial management
Secure and manage sufficient financial resources to facilitate business development or expansion.
Conduct opportunity viability assessments.
Develop and achieve financial objectives for the business unit, aligned to the Regional and Group targets.
Environmental Scanning
Investigate the economic conditions surrounding business activity such as industry trends and competition, including but not limited to legislative and regulatory aspects.
Identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business and establishing targeted market share.
Understand brand strategies and develop and execute targeted initiatives to build brand loyalty and to showcase Netcare's value proposition.
Stay abreast of industry related events, publications, and announcements.
Stay abreast of on-going projects in the health sector in terms of scope, funding and delivery models.

ORGANIC GROWTH
Branding and marketing
Be a custodian for the Netcare brand and align products, services, day to day activities and customer interactions with overall brand value propositions to drive the consistent delivery of brand promise through culture, systems, attitudes and external relationships.
Understand customer / brand strategies and develop / execute customer specific, joint business plans with strategic initiatives, tactical implementation and KPIs.
New business development
Develop a stakeholder strategy for business growth and new development, specific to new doctors and specialists.
Refer potential new business opportunities to the Regional Director for further consideration.
Locate or propose potential business opportunities by contacting potential doctors and specialist and discovering and exploring opportunities.
Meet potential doctors and specialists by growing, maintaining, and leveraging networks.
Analyse business relationships, determining due diligence requirements and measuring risks.
Financial management
Secure and manage sufficient financial resources to facilitate business development or expansion.
Conduct opportunity viability assessments.
Develop and achieve financial objectives for the business unit, aligned to the Regional and Group targets.
DISRUPTIVE INNOVATION
Implementing medical technologies, digitisation, and data solutions for the benefit of our business and patients.
CareOn adoption of electronic patient records, e-scripts and clinical orders by doctors and stock management
TRANSFORMATION OF OUR SOCIETY
Transformation targets
Champion the Leading the Netcare Way, and strategically lead through a culture of inclusivity.
Create and maintain a positive environment where the differences of others are recognized, understood, and valued, so that all can reach their full potential and maximize their contributions.
Ensure achievement of transformation goals as set out by the Board of Social Ethics.
Build and maintain stakeholder relationships
Responsible for ensuring that leadership behaviours are modelled and aligned to the Netcare values.
Provide timely guidance and feedback to help strengthen skill areas and leverage potential.
Provide training and development opportunities for the respective teams aligned to the team's core function.
People management
Establish the business unit to be an employer of choice to attract and retain the best talent to achieve group objectives.
Recognise and reward performance appropriately.
Create an environment where employees have an appreciation for their role in the overall business unit value proposition.
Assign decision making, authority, tasks and responsibility to appropriate persons in order to maximize organisation and employee effectiveness.
Manage the performance and delivery of all direct reports.
Teamwork
Actively encourage participation of all team members.
Develop collaborative relationships to help accomplish business goals.
Personal and professional development
Assume responsibility for own personal and professional development.
Ensure that leadership behaviours are modelled and aligned to the Netcare values.
Keep up to date with Netcare's evolving policies and procedures SKILLS PROFILE
EDUCATION
Required
Relevant Bachelor's Degree or equivalent NQF level 7 qualification.
Preferred
Post Graduate degree or equivalent NQF 8 qualification in a related field.
WORK EXPERIENCE
Required
Minimum 5 years' experience in a senior leadership position.
Senior leadership in a hospital environment and /or service related environment.
Demonstrated ability to build senior strategic partnerships.
Ability to grow market share and / or meet business targets.
Ability to present business proposals to senior executives and stakeholders.
Proficiency in stakeholder relationship management.
Strong and persuasive negotiating skills.
Resilience within a complex and challenging environment.
KNOWLEDGE
Required
Sound financial knowledge.
A detailed understanding of financial and business management principles.
Good knowledge of the healthcare industry.
Research and trend analysis.
Excellent verbal and written communication skills
Understanding of government and private partnerships essential.
Proficient understanding of legislative and business climate pertaining to healthcare.
PHYSICAL REQUIREMENTS
In the event of any physical or psychological limitation that may impair the employee's ability to perform the required job function, the employee must consult the employer for reasonable accommodation.

WORKING CONDITIONS

• Professional flexibility in working hours while supporting daily business operations.

• Will interact with internal and external customers through several different means.

• Travel to support the functions of the role may be required.

Join the team that providing the best and safest
care.

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