Call Centre Agent

10 hours ago


Pretoria, Gauteng, South Africa Goldbits Full time R96 000 per year

We're looking for a well-spoken
Call Centre Agent & Administrator
to join our team.

If you're great with people, enjoy solving problems, and take pride in providing excellent service, we'd love to hear from you.

Call Centre Agent & Administrator

·      
Location:
Office-based, Montana Park, Pretoria

·      
Contract:
Fixed-term, 6 months

·      
Working hours:
Shifts within call centre operational hours (08:00 - 18:00)

·      
Salary:
R8000 p/m

Key responsibilities

·      Interact with all clients in a professional, patient and friendly way — both on the phone and via email.

·      Handle incoming calls, helpdesk tickets and walk-in customers, and follow up with clients.

·      Provide accurate information, guidance and support with general, account and technical queries.

·      Assist the team and managers with administrative tasks.

Requirements

·      Fluent in English and/or Afrikaans, plus at least one other South African official language.

·      Excellent verbal and written communication skills.

·      Call centre experience.

·      Good mathematical skills.

·      Strong computer skills, especially MS Office (Excel).

·      Basic software and technical troubleshooting skills.

·      Can work under pressure and learn fast.

·      Able and willing to work independently as well as in a team.

·      Reliable transport.

·      Clear criminal record.

To apply, send your CV to Applications close 30 November 2025.


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