Aftermarket Sales Representative STR M/F

4 days ago

B Junction Road Tygerberg Business Park Parow Industria Cape Town Africa South Africa Moov'up Full time R250 000 - R500 000 per year


General information

Entity

With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.

The Group partners with leading international brands and covers the entire value chain – imports, production and distribution– in line with the best international standards, drawing on over 170 years of hands-on knowledge and local expertise.

We pursue a twofold strategy, focusing on manufacturing to promote local production, and distribution through its distribution network, Africa's largest, to offer tailored, affordable products and services to people across the continent.

With Africa For Africa

More information:

Reference number

Profile

Technical & Services - Technical & Services - Parts & Service Network Coordinator


Position title

Aftermarket Sales Representative STR M/F


Contract

Unlimited-term contract


Contractual hours

Full-time


Mission description

Summary Statement:

The purpose of this position is to provide and assist the Branch and aftermarket team to ensure that best management practices are followed in the areas of responsibility regarding meeting key performance criteria, service delivery objectives, procedures and actions in line with company strategic objectives. 


Profile

Key Performance Areas:

To perform this job successfully, the appointed individual must be able to perform each key performance area satisfactorily.

 This list of key performance areas is not exhaustive and may be changed to accommodate business needs from time to time:

·       Identify chargeable work on off hire Rentals

·       Ensuring that all rental equipment has a valid load test 

certificate

·       Identify areas of risk and complete site surveys for Short term rental

·       Establish and maintain good customer relations and drive customer service excellence

·       Selling of Driver training.

·       Inform and resolve customers' questions about products, prices, availability, product uses.

·       Quotes to be done in conjunction with the technical team and Quotation clerk.

·       Overall responsibility to meet growth / market share increase objectives; responsible to analyse, prepare and successfully implement strategy to target and convert new business accounts.

·       Overall responsibility to ensure quality of customer interaction and service – ensure that customer expectations in all regards are exceeded by building and nurturing partnerships based on a thorough understanding of the client's business and unique needs and challenges (drive customer service excellence, ensure good communication with customers.)

·       Responsible to ensure mutually agreeable solutions to problems experienced by customers are reached and prompt actions / delivery on promises are performed.

·       Preparation and presentation of reports as and when required.

·       Overall responsibility to ensure administrative procedures are followed correctly; responsible to ensure administrative duties are performed accurately and timeously; maintenance of customer records, etc.

·       Ensure proper internal customer service and prompt and courteous communication is developed and maintained with other departments.

·       Participative responsibility to grow department in line with company requirements.

·       Participation in team/department meetings and development/training initiatives to ensure that the aftermarket team functions as an efficient resource for the company.

·       Overall responsibility to ensure quality of interaction with internal and / or external clients (maintain proper communication and joint resolution of problems, ensure prompt and accurate responses to queries / requests for assistance).

·       Ability to develop and implement operational innovation.


Job location

Africa, South Africa


Location


25B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town

Applicant criteria
Education level

1 - Matric


Experience level

4 to 6 years


Languages

English (Professional)

  • Aftermarket Sales Representative STR M/F

    4 days ago

    B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town - Africa, South Africa CFAO Full time R250 000 - R500 000 per year

    General information Reference number ProfileTechnical & Services - Technical & Services - Parts & Service Network Coordinator Position titleAftermarket Sales Representative STR M/F ContractUnlimited-term contract Contractual hoursFull-time Mission description Summary Statement:The purpose of this position is to provide and assist the Branch and...

  • Aftermarket Sales Representative STR M/F

    2 weeks ago

    Cape Town, South Africa Groupe CFAO Full time

    Aftermarket Sales Representative STR M/F Job details General information Reference number Profile Technical & Services – Parts & Service Network Coordinator Position title Aftermarket Sales Representative STR M/F Contract Contractual hours Full-time Summary Statement The purpose of this position is to provide and assist the Branch and aftermarket team to...

  • Technician M/F

    4 days ago

    B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town - Africa, South Africa CFAO Full time R150 000 - R200 400 per year

    General information Reference number ProfileTechnical & Services - Technical & Services - Parts & Service Assistant Position titleTechnician M/F ContractUnlimited-term contract Contractual hoursFull-time Mission description Summary Statement:The purpose of this position is to maintain, service and repair material handling equipment, systems, and...

  • Technician M/F

    7 hours ago

    B Junction Road, Tygerberg Business Park, Parow Industria, Cape Town - Africa, South Africa Moov'up Full time R600 000 - R800 000 per year

    General information Entity With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.The Group partners with leading international brands and covers the entire value chain – imports, production and...

  • Sales Representative

    1 week ago

    Cape Town, South Africa STR Property Partners Full time

    **Sales Representative** **About STR Property Partners** STR Property Partners has an exciting opportunity for a talented full-time Sales Representative to join our growing team! We not only guarantee the best results for our clients, we also prioritize building a one-of-a-kind working experience for our team. We are 100% remote, and we encourage our...

  • Sales and Stock Administrator M/F

    4 days ago

    Maple Road, Pomona, Kempton Park - Africa, South Africa CFAO Full time R250 000 - R500 000 per year

    General information Reference number ProfileAdministration - Administration - Assistant Position titleSales and Stock Administrator M/F ContractUnlimited-term contract Contractual hoursFull-time Mission description Summary Statement:To provide efficient administrative, logistics, and coordination support to the sales and operations teams through...

  • Sales and Stock Administrator M/F

    4 days ago

    Maple Road, Pomona, Kempton Park - Africa, South Africa Moov'up Full time R150 000 - R300 000 per year

    General information Entity With a revenue of over €_8.3 billion, access to 45 of the 54 countries on the continent, and near to 23,100 employees, we are a key player in mobility, infrastructure and energy, healthcare and, consumer goods,.The Group partners with leading international brands and covers the entire value chain – imports, production and...

  • Senior Boilermaker M/F

    4 days ago

    Africa, South Africa, AGL transport & logistics Full time R46 800 - R300 000 per year

    General information Senior Boilermaker M/F General informations White Horse Carriers (Zalawi / Whitehorse), based in South Africa, is company of Africa Global Logistics, a division of the MSC Group.  It has developed its expertise over 50 years in road haulage and currently runs over 500 trucks on the corridor from Durban / Walvis Bay to the Copperbelt...

  • Senior Electrician M/F

    4 days ago

    Africa, South Africa, AGL transport & logistics Full time R250 000 - R500 000 per year

    General information Senior Electrician M/F General informations White Horse Carriers (Zalawi / Whitehorse), based in South Africa, is company of Africa Global Logistics, a division of the MSC Group.  It has developed its expertise over 50 years in road haulage and currently runs over 500 trucks on the corridor from Durban / Walvis Bay to the Copperbelt...

  • Assistant Tyre Technician M/F

    4 days ago

    Africa, South Africa, AGL transport & logistics Full time R150 000 - R250 000 per year

    General information Assistant Tyre Technician M/F General informations White Horse Carriers (Zalawi / Whitehorse), based in South Africa, is company of Africa Global Logistics, a division of the MSC Group.  It has developed its expertise over 50 years in road haulage and currently runs over 500 trucks on the corridor from Durban / Walvis Bay to the...