Creative Coordinator

1 week ago

South Africa Eastern Europe Somewhere Full time R250 000 - R500 000 per year

Creative Coordinator / Team Leader

Full-Time | Remote | Creative Operations 

We are looking for a warm, organized, emotionally intelligent Creative Coordinator / Team Leader to support, guide, and motivate our growing creative team. This role is the glue that keeps video editors, graphic designers, creative strategists, and asset managers aligned, supported, and performing at their best.

The ideal candidate is a people-first leader who can maintain smooth day-to-day communications, elevate the quality of our creative output, and foster a positive, motivating work environment.

About Us

We are a fast-growing creative performance company focused on producing high-quality ad creatives at scale. Our team blends creativity, strategy, and streamlined operations to support multiple internal brands through compelling visual storytelling.

We believe in a supportive, collaborative environment where talented people can do their best work. Our culture values open communication, accountability, positivity, and continuous improvement. We're passionate about helping our team members succeed, and we're looking for someone who shares that mission.

Key Responsibilities
Creative Quality & Consistency

  • Identify recurring creative or quality issues and recommend actionable improvement guidelines.

  • Maintain strong brand consistency across all design, video, and creative assets.

  • Perform initial checks to ensure assets meet team standards before escalation.

Team Communication & Daily Operations

  • Maintain daily communication with video editors, designers, asset managers, and strategists to uncover issues, gather updates, and proactively problem-solve.

  • Report relevant issues and progress to leadership clearly and promptly.

  • Ensure team members are utilizing new learning material and SOPs.

  • Provide ongoing positive feedback and encouragement to keep motivation high.

  • Document key action points and ensure follow-through on all commitments.

  • Deliver weekly performance and pipeline reports with insights and recommendations.

People Leadership & Development

  • Conduct weekly 1:1s with creative team members.

  • Provide mentoring, skill-building suggestions, and growth-focused feedback.

  • Track individual and team performance, identifying trends early.

  • Identify training needs for editors, designers, and other creatives.

  • Help mediate interpersonal issues or workflow conflicts.

  • Keep morale high and maintain smooth, enjoyable communication across the team.

  • Create a psychologically supportive environment where creatives feel appreciated.

  • Identify workload balance issues and assist with resource allocation.

Leadership Behaviors & Mindset

  • Warm, empathetic, and approachable—someone team members feel comfortable talking to.

  • Exceptional listener with high emotional intelligence.

  • Calm under pressure and skilled at de-escalating stressed or overwhelmed creatives.

  • Solutions-first thinker who remains proactive, not reactive.

Requirements

  • Experience coordinating creative teams or managing creative workflows.

  • Strong understanding of basic creative processes (video editing, design, asset management).

  • Excellent written and verbal communication skills.

  • Strong organizational skills with high attention to detail.

  • Natural ability to motivate and elevate others.

  • Familiarity with project management tools (Asana, ClickUp, Trello, Notion, etc.) is a plus.

Why This Role Matters

This role ensures the creative team is supported, aligned, and empowered to produce their best work. You'll play a crucial part in maintaining a positive culture, improving output quality, and giving leadership visibility into team health, performance, and productivity.

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