Manager

We're a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world's top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We're driven by our Group purpose, to power people and possibilities. 

The Manager is responsible for overseeing client requirements and day to day management of the team. The candidate is the subject matter expect, responsible for the training and coaching of his/her team members. At the same time, is responsible for the quality of work delivered to Clients.

The Manager has the responsibility for a team of accountants who are delegated to deliver the client expectations with regards to quality, and timeliness.

The Manager maintains the senior operational relationships with the Principal for his/her portfolio. Have a deep understanding of clients' ongoing business and goals.

Tasks

• Oversight and management of tasks relating to a portfolio of multiple types of (re)/insurance companies, as determined by Principal.
• Ensure clients complaints are properly handle. Engage in problem solving of complex situations.
• Review and ensure on-time delivery and error-free work for portfolio of re/insurance companies.
• Review complex financial statements prior to sending to clients.
• Manage the performance review of team members. Design and monitor their individual development plan to cater for their growth and effectiveness within the company.
• Training and coaching of people on the job such that their skills further develop by reviewing their work and giving feedback for learning
• Ensure strict compliance with regulatory and operational risk management protocols.
• Contribute towards promoting a positive and collaborative work environment.

Key competencies for position and level

• Customer focus
• Communicates effectively
• Develops talent
• Directs work
• Collaborates

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Accuracy
• Attention to detail
• Collaboration
• Organisation
• Proactivity
• Relationship building
• Taking ownership
• Analytical skills
• Positivity
• Approachability

Education / professional qualifications

• University Accounting Degree holder, qualified CA (SA) / SAIPA

Background experience

• Minimum – 5 years' experience
• Experience in a similar role would be an advantage

Technical

• Experience in complex accounting
• Knowledge of (re)/insurance accounting and related technicalities
• Sound Knowledge of IFRS, Preparation of     Financial Statement under IFRS and other applicable laws and regulations
• Proven client operational relationship at senior level

Computer / program knowledge

• Advanced level of capability of the MS Office suite, Word & Excel

Languages

• Fluent in English

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We're committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees' careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We're committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We're emotionally invested in our clients right from the beginning.