Tourism Destination Specialist

5 days ago

Cape Town, Western Cape, South Africa Interdot Solutions Full time R250 000 - R500 000 per year


Tourism Destination Specialist Cape Town

Introduction:

  • Our client in the Destination Management Industry is looking for energetic Destination Specialists to join the team in Cape Town. As a Destination Specialist, your primary objective is to proficiently quote and strategize profitable tour products, catering to both existing and potential clients. This role demands a keen understanding of the market, adept sales skills, and efficient management of operational and financial aspects.
  • Responsibilities / Duties:
  • Sales:
  • Secure business and effectively cost products.
  • Understand the market and margin control.
  • Build up and maintain agent and supplier relationships.
  • Source new products.
  • Develop own sales strategy to secure more business through existing and new agents.
  • Work closely with the team to achieve goals.
  • Operations:
  • Quote and design successful creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests.
  • Capture and confirm bookings in Tourplan.
  • Negotiate with suppliers for better rates, cancellation policies and FOCs.
  • Find new suppliers that offer a good service and better rates.
  • Follow up on quotes that have been sent out.
  • Successfully run groups, tour series, and FIT booking.
  • Compile welcome pack documents.
  • Create co-pilots according to itineraries.
  • Handling the 24hour emergency phone.
  • Prepare guide documentation and brief guide before travel date.
  • Work closely with tour guides whilst on tour.
  • Financial:
  • Instruct debtors to raise invoices.
  • Reconcile supplier invoices for processing.
  • Assist debtors clerk with invoicing / collection queries.
  • Reconcile tour guide expense sheets on completion of tours and check guide salary invoices.
  • Additional responsibilities:
  • Participate in supplier training and workshops.
  • Reduce the transaction turnaround time.
  • Demonstrate good communication skills and customer care.
  • Stay current on events and changes of suppliers and products.
  • Travel on educational and familiarizations trips.

Minimum requirements:

  • Matric
  • Relevant tertiary qualifications (advantageous)
  • Min of 4 years of Destination Management Company Experience.
  • Tour plan experience.

Working Schedule:

  • Enjoy a hybrid work setting, with the option to spend 2-3 days working from the office each week.
  • You have the flexibility to start your workday as early as 10 am, while ensuring a full 8-hour workday.

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