Sales Administrator

1 week ago

Roodepoort, Gauteng, South Africa ICTEngage Full time R120 000 - R240 000 per year

We are looking for a proactive, organised and customer-focused individual to act as a key support link between our client's Sales team, operations and senior management. In this dual-capacity role you will assist with the full sales administration cycle (quoting, order processing, CRM updates, client follow-up) and provide personal executive assistance to senior leadership (calendar & email management, meeting coordination, documentation, ad-hoc tasks). You'll thrive in a busy ICT business-solutions environment and be comfortable switching between sales support tasks and PA duties.

Key Responsibilities

Sales Administration:

  • Support the Sales team with preparing quotes, proposals and tracking opportunities.

  • Input and maintain accurate records in the CRM / sales database (lead tracking, client contact details, pipeline updates).

  • Process sales orders and coordinate with procurement/logistics/operations to ensure timely delivery of solutions.

  • Monitor follow-ups and ensure clients receive appropriate information and updates.

  • Handle invoicing and work with finance to track payments, credit terms and collections.

  • Prepare weekly/monthly sales reports and dashboards for management.

  • Respond to client enquiries via phone/email, escalate as needed and ensure high customer-service standards.

Personal Assistant Duties:

  • Provide executive support to senior leadership: manage calendar, schedule meetings, prepare agendas, book rooms/venues or external engagements.

  • Monitor and respond (or flag) incoming emails; draft correspondence as needed.

  • Prepare presentation materials, briefing documents, meeting minutes and action-lists.

  • Organise travel arrangements, accommodation and logistics as required.

  • Handle confidential and sensitive information professionally.

  • Undertake ad-hoc administrative tasks to support the leadership team and company operations.

Ideal Candidate Profile

  • Matric plus relevant tertiary qualification or certificate (Business Administration, Office Management or similar) preferred.

  • Proven experience (ideally 2-4 years) in a sales support / administration role; PA experience an advantage.

  • Strong organisational skills and ability to manage multiple tasks simultaneously, prioritising and adapting to changes.

  • Excellent communication skills (verbal and written) and client-service orientation.

  • Proficiency with MS Office: Word, Excel, PowerPoint. Experience with CRM software (or willingness to learn) is important.

  • Comfortable in a technology/ICT business-solutions environment (willing to learn technical product lines, terminology and service-oriented processes).

  • High level of integrity, professionalism, discretion and reliability.

  • Team-player attitude, but able to work independently when required.

  • Good time-management skills and a proactive, "get-it-done" mindset.

  • Flexibility to assist with tasks outside traditional role boundaries, as the business and leadership demands evolve.

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