Control Centre Operator

19 hours ago


Centurion, Gauteng, South Africa Bidvest Protea Coin Full time R200 000 - R250 000 per year
A Vacancy exists for a Control Centre Operator in the Critical Infrastructure Vodacom Division based in Centurion.
 
The suitable candidate's main responsibilities and duties include, but are not limited to, the following:
  • Alarm monitoring and dispatching armed response.
  • Accurate and detailed reporting on incident management systems
  • Communicating with service providers; technicians and management
  • CCTV monitoring, analyzing incidents, and actioning accordingly
  • Tracking of client assets
  • Answer incoming telephone calls
Preferred qualifications/attributes/skills:
  • Good communication skills - verbal and written.
  • Bilingual – English and any other South African Language
  • Computer Literate (MS Office)
  • Alarm Monitoring (Listener, PSiM, NetCool, CiiMS)
  • Previous Emergency Control Room (Alarm Monitoring) / CCTV experience (5 – 7 Years)
  • Grade 12
  • PSIRA Registered Grade A
  • No Criminal, disciplinary, or bad credit record
  • Ability to work under pressure.
  • Work shifts; weekends and public holidays
  • Preferably no underlying medical conditions
  • Sober habits
  • Must be Vaccinated
  • Must be a South African Citizen
  • Own reliable transport



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