Intermediate Travel Designer
4 hours ago
Job Description
Primary Purpose
The Owned Brands Staff Travel Consultant is responsible for managing and completing the booking confirmation process on the Wilderness Window. They play a crucial role in ensuring the accuracy and financial health of each booking.
This position is based in
Johannesburg or Cape Town
Detailed Responsibilities
- Keep all booking information updated in the system ensuring CRM is continually up to date.
- Keep updated with all Wilderness and Associated product updates, as well as technology updates
- Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
- Keep abreast with company policies, procedures and system updates
- Quote on bookings for all Owned Brands staff travel
- Request and negotiate rates from suppliers
- On receipt of confirmed bookings, check that all arrival and departure dates are correct and correspond in the Wilderness Window.
- Update and review all information in the itinerary and ensure that what is in the Wilderness Window matches the supplier documents .
CANDIDATE PROFILE
Qualification:-
- Matric certificate – with maths (minimum standard grade or above)
- Tertiary certificate in Travel & Tourism/hospitality.
Experience:-
- 4-5 years' experience at a Senior level.
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
- Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
- Proven English literacy.
- Working knowledge of TourPlan and WISH or similar booking/operating system.
- General product knowledge on Southern and East Africa.
- Personal or educational travel experience advantageous
Skills
Skills:
- Excellent communication skills in English, both written and oral
- Excellent attention to detail and accuracy in data capturing.
- Foreign language skills advantageous.
Interests
A passion for wildlife and a commitment to sustainability and conservation.
Apply for this position with us on WhatsApp. Simply send the word 'Hi' to
Apply
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