Intermediate Travel Designer

4 hours ago


Johannesburg, Gauteng, South Africa Wilderness Full time R250 000 - R500 000 per year

Job Description
Primary Purpose
The Owned Brands Staff Travel Consultant is responsible for managing and completing the booking confirmation process on the Wilderness Window. They play a crucial role in ensuring the accuracy and financial health of each booking.

This position is based in
Johannesburg or Cape Town
Detailed Responsibilities

  • Keep all booking information updated in the system ensuring CRM is continually up to date.
  • Keep updated with all Wilderness and Associated product updates, as well as technology updates
  • Attend all Wilderness and Associated Product training on a weekly basis, this knowledge facilitates exceeding expectations and accuracy in the booking process
  • Keep abreast with company policies, procedures and system updates
  • Quote on bookings for all Owned Brands staff travel
  • Request and negotiate rates from suppliers
  • On receipt of confirmed bookings, check that all arrival and departure dates are correct and correspond in the Wilderness Window.
  • Update and review all information in the itinerary and ensure that what is in the Wilderness Window matches the supplier documents .

CANDIDATE PROFILE
Qualification:-

  • Matric certificate – with maths (minimum standard grade or above)
  • Tertiary certificate in Travel & Tourism/hospitality.

Experience:-

  • 4-5 years' experience at a Senior level.
  • Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
  • Computer Literate (Microsoft Office, Email, Teams, Internet browsers)
  • Proven English literacy.
  • Working knowledge of TourPlan and WISH or similar booking/operating system.
  • General product knowledge on Southern and East Africa.
  • Personal or educational travel experience advantageous

Skills
Skills:

  • Excellent communication skills in English, both written and oral
  • Excellent attention to detail and accuracy in data capturing.
  • Foreign language skills advantageous.

Interests
A passion for wildlife and a commitment to sustainability and conservation.

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