Gaming Ambassador
1 week ago
Key Responsibilities
Successful Gaming Ambassadors:
Manage and grow high-end customer loyalty with appropriate recognition for their needs and value
Maintain records and measure trends of high-end guest activities
Co-ordinate and host VIP functions and hospitality events
Provide efficient and friendly customer service to Privé guests (face-to-face and telephonically), supplying prompt and complete information about all services and benefits on the property
Work as part of a team or individually to deliver high quality standards consistently and accurately
(Advantage) Ability to read, write and speak Mandarin fluently
Qualifications & Experience
Matric (NQF 4)
Numeracy skills (NQF 4)
Verbal and written English skills (NQF 4)
Sound computer skills in MS Office
Presentation skills
At least three years' experience in a related hospitality field
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