Deputy General Manager
6 days ago
Our Client is on a mission to be Cape Town's most loved luxury destination. With 349 rooms, iconic views, world-class dining, and state-of-the-art event spaces, we're a landmark where excellence meets opportunity.
We're looking for a dynamic Deputy GM to join our executive team – a natural leader who thrives in high-volume, luxury environments and is ready to shape the future of one of Cape Town's most iconic hotels.
What You'll Do
- Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
- Partner with the GM to drive strategy, commercial growth, and brand positioning.
- Deliver strong financial results through P&L management, forecasting, and cost optimisation.
- Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
- Champion guest experience and ensure every touchpoint reflects our luxury brand.
- Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.
- 10+ years in senior hotel leadership (3–5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
- Proven ability to manage multi-outlet operations at scale.
- Strong commercial and financial acumen.
- Strategic, entrepreneurial thinker with deep knowledge of Cape Town's hospitality market.
- A leader with emotional intelligence, presence, and credibility.
- Valid South African ID.
- Negotiable executive package (based on experience).
- Medical aid & pension/provident contributions.
- Annual performance-based incentives.
Reporting to the General Manager
Our Client is on a mission to be Cape Town's most loved luxury destination. With 349 rooms, iconic views, world-class dining, and state-of-the-art event spaces, we're a landmark where excellence meets opportunity.
We're looking for a dynamic Deputy GM to join our executive team – a natural leader who thrives in high-volume, luxury environments and is ready to shape the future of one of Cape Town's most iconic hotels.
What You'll Do
- Lead day-to-day operations across Rooms, F&B, Housekeeping, Spa, Guest Experience, Security & Engineering.
- Partner with the GM to drive strategy, commercial growth, and brand positioning.
- Deliver strong financial results through P&L management, forecasting, and cost optimisation.
- Inspire and manage a 200+ team, building a culture of accountability, innovation, and service excellence.
- Champion guest experience and ensure every touchpoint reflects our luxury brand.
- Engage with owners, investors, and high-profile stakeholders as a trusted ambassador.
- 10+ years in senior hotel leadership (3–5 years as Assistant/Deputy GM or Hotel Manager in 200+ key operations).
- Proven ability to manage multi-outlet operations at scale.
- Strong commercial and financial acumen.
- Strategic, entrepreneurial thinker with deep knowledge of Cape Town's hospitality market.
- A leader with emotional intelligence, presence, and credibility.
- Valid South African ID.
- Negotiable executive package (based on experience).
- Medical aid & pension/provident contributions.
- Annual performance-based incentives.
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