Senior Facilities Manager
3 days ago
Duties & Responsibilities
- Lead and manage hard and soft FM services in alignment with SLA and contract requirements.
- Drive organizational effectiveness through team structuring, training, and succession planning.
- Foster strong client relationships and ensure customer satisfaction scores exceed 85%.
- Champion Health & Safety compliance and statutory obligations.
- Oversee financial performance, reporting, and risk management.
- Implement quality systems and continuous improvement initiatives.
Skills and Competencies
- Strategic planning and problem-solving.
- Excellent communication and relationship-building.
- Team leadership and project management.
- Resilience, innovation, and customer-centric mindset
Qualifications
- Grade 12 and relevant tertiary technical qualification.
- 5–10 years' experience in facilities management, customer relations, and general management.
- Proficiency in MS Office Suite, including Project and Access.
- Strong financial acumen and technical understanding.
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