Solution Sales Expert

3 days ago

Cape Town, Western Cape, South Africa Talent Sam Full time R80 000 - R120 000 per year

The Solution Sales Expert is responsible for driving customer acquisition and revenue growth by promoting logistics and sourcing solutions to small and medium-sized businesses. This role requires a motivated, consultative sales professional who excels in a fast-paced, high-growth environment and is committed to delivering an exceptional customer experience.

Key Responsibilities
  • Conduct a high volume of daily outbound calls to qualified leads and convert them into active customers.
  • Consistently exceed KPIs related to new customer acquisition and booking targets.
  • Serve as a trusted advisor by understanding customer needs and recommending suitable logistics and sourcing solutions.
  • Support prospects and customers in navigating and utilizing digital tools and platforms effectively.
  • Maintain accurate reporting of daily activities and pipeline management within CRM systems.
  • Provide structured feedback from customer interactions to enhance internal processes, customer experience, and solution offerings.
Qualifications
  • 2–5 years of inside sales experience, preferably selling value-based solutions to North American small business or consumer markets.
  • Demonstrated success in surpassing KPIs, particularly those tied to new customer bookings.
  • Experience conducting high-volume, high-intensity outbound prospecting.
  • Background in logistics, global freight forwarding, or eCommerce is preferred.
  • Strong communication, negotiation, and active listening skills; proficiency in English is required.
  • Customer-focused approach with the ability to think creatively and deliver consultative insights.
  • Proactive, persistent, and energetic mindset with strong problem-solving skills.
  • High level of comfort working with CRM platforms and other digital sales tools.
  • Willingness to work rotational shifts aligned with U.S. time zones.

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