Junior IT Helpdesk Technician

2 weeks ago

Durban, KwaZulu-Natal, South Africa BET Software Careers Site Full time R180 000 - R360 000 per year

Key skills/attributes/position-specific competencies:

The following indicates what would typically be expected for this role at a competent level:

  • Knowledge of Microsoft Desktop and server applications.
  • Knowledge of computer hardware and peripherals and basic networking (LAN, VPN).
  • Excellent written and verbal communication skills – especially in writing professional reports.
  • Strong telephonic and written etiquette.
  • Information technology system support skills.
  • Excellent Microsoft Office skills.
  • Professional and punctual approach.
  • Commitment to customer service and exceptional attention to detail.
  • High level of integrity and confidentiality.
  • Able to work under pressure.
  • Self-motivated.
  • Problem-solving. 
  • Able to work on a rotational shift basis to cover weekend support. There will be night shifts required, including graveyard shifts.

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