Pre - Owned Vehicle Sales Executive Kia South Africa (Pty) Ltd - IMFRG Durban

16 hours ago

Durban, KwaZulu-Natal, South Africa Motus Full time R104 000 - R208 000 per year

Job Description:

  • The successful candidates will be responsible to deliver sales in order to process sales of pre - owned vehicle transactions accurately and timeously through the execution of predefined work objectives as per agreed standard operating procedures.

Specific Role Responsibilities

Processes and governance:

  • Identify and apply known solutions to operational problems and escalate unresolved issues
  • Deliver on agreed performance targets according to set procedures and service level agreement
  • Report on transactional activities to provide timely information for decision making in area of accountability
  • Execute work in line with governance and compliance processes
  • Provide advice and support to customer and their requirements in order to achieve & maintain set customer service excellence standards
  • Contribute to the design, development, implementation and evaluation of marketing campaigns aimed at the increase of new vehicle sales
  • Negotiate price, finalise sales and follow-up with customers to ensure exceptional customer service
  • Adhere to legal compliance to the FICA regulation, POPI Act and Customer Protection Act
  • Process all leads of prospective customer and follows up on possible sales
  • Pursue and develop customer relationships for the acquisition of vehicle sales in line with set targets
  • Manage the effective resolution of customer complaints, ensuring problems are addressed in a timely and accurate manner

Finance:

  • Execute work activities effectively and efficiently in order to prevent financial losses

Qualifications and Experience:

  • Matric Certificate
  • 3-5 years working experience in a similar environment
  • A valid South African driver's license

Skills and Personal Attributes:

  • Developing sale
  • Making a sale
  • Persuasive selling skills
  • Product and or service knowledge
  • Trust and integrity

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