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Junior Receptionist

2 weeks ago

Cape Town, Western Cape, South Africa Outworx Full time R120 000 - R180 000 per year

The Junior Receptionist is responsible for providing front desk support and ensuring smooth day-to-day operations in the reception area. This role involves greeting visitors, answering calls, handling inquiries, and performing basic administrative tasks to support the Cape Town team.

Key Responsibilities

  • Greet and assist visitors in a professional and friendly manner.
  • Directing visitors/trainees to their required destinations.
  • Answer, screen, and forward incoming phone calls.
  • Maintain a clean and organized reception area.
  • Schedule appointments and manage meeting room bookings.
  • Filling the fridge in the boardroom
  • Handle incoming and outgoing mail and deliveries.
  • Assist with basic administrative tasks such as filing, scanning, laminating and photocopying.
  • Provide support to other departments as needed.
  • Handing out and keeping stock of stationery given.
  • Allocating lockers to new agents.
  • Assisting in temporary access cards when agents had forgotten theirs at home.
  • Ensure compliance with company policies and procedures.

Skills & Qualifications

  • Matric or NQF 4 equivalent; additional certification in office administration is a plus.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office (Word, Excel, Outlook).
  • Professional appearance and positive attitude.
  • Ability to work well under pressure and in a team environment.

Experience

  • Previous experience in a receptionist or customer service role is advantageous but not mandatory.

Outworx is an equal opportunity employer and is committed to the principles of Employment Equity. Preference will be given to candidates in line with our AA/EE plan and designated groups as defined in the Employment Equity Act