Senior Administration Officer: Operations

1 week ago


Butterworth, Eastern Cape, South Africa The South African Department of Employment & Labour Full time R104 000 - R208 000 per year

Centre: Butterworth but stationed at Centane Satellite Office Ref No:

HR4/4/5/01 (X2 Posts)

Labour Centre: Butterworth but stationed at Idutywa Satellite Office Ref No: HR4/4/5/02 (X1 Post)

Labour Centre: Butterworth but stationed at Tsomo Satellite Office Ref No: HR4/4/ 5/03 (X1 Post)

Labour Centre: Butterworth but stationed at Willowavale Satellite Office Ref No: HR4/4/5/04 (X1 Post)

Labour Centre: Cradock Ref No: HR4/4/5/06 (X1 Post)

Labour Centre: East London but stationed at EL IDZ Satellite Office Ref No: HR4/4/5/07 (X1 Post)

Labour Centre: eMaxesibeni Ref No: HR4/4/5/08 (X1 Post)

Labour Centre: eMaxesibeni but stationed at Matatiele Satellite Office Ref No: HR/4/4/5/09 (X1 Post)

Labour Centre: eMaxesibeni but stationed at Mount Frere Satellite Office Ref No: HR/4/4/5/10 (X1 Post)

Labour Centre: Fort Beaufort Ref No: HR4/4/5/11 (X2 Posts)

Labour Centre: Fort Beaufort but stationed at Adelaide Satellite Office Ref No: HR/4/4/5/12 (X1 Post)

Labour Centre: Fort Beaufort but stationed at Alice Satellite Office Ref No: HR/4/4/5/13 (X1 Post)

Labour Centre: Graaff-Reinet Ref No: HR4/4/5/14 (X2 Posts)

Labour Centre: Graaf-Reinet but stationed at Middelburg Satellite Office Ref No: HR/4/4/5/15 (X1 Post)

Labour Centre: Graaf-Reinet but stationed at Willowmore Satellite Office Ref No: HR/4/4/5/16 (X1 Post)

Labour Centre: Kariega Ref No: HR4/4/17/ (X1 Post)

Labour Centre: Kariega but stationed at Kareedouw Satellite Office Ref No: HR/4/4/5/18 (X1 Post)

Labour Centre: Kariega but stationed at Joubertina Satellite Office Ref No: HR/4/4/5/19 (X1 Post)

Labour Centre: Kariega but stationed at Jeffreysbay Satellite Office –Ref: HR/4/4//20 (X2 Posts)

Labour Centre: Komani Ref No: HR/4/4/5/21 (X2 Posts)

Labour Centre: Komani but stationed at Cala Satellite Office Ref No: HR/4/4/5/22 (X1 Post)

Labour Centre: Komani but stationed at Cofimvaba Satellite Office Ref No: HR/4/4/5/23 (X1 Post)

Labour Centre: Komani but stationed at Lady Frere Satellite Office Ref No: HR/4/4/5/24 (X1 Post)

Labour Centre: Komani but stationed at Whittlesea Satellite Office Ref No: HR/4/4/5/25 (X1 Post)

Labour Centre: Lusikisiki Ref No: HR/4/4/5/26 (X2 Posts)

Labour Centre: Lusikisiki but stationed at Bizana Satellite Office Ref No: HR/4/4/5/27 (X1 Post)

Labour Centre: Lusikisiki but stationed at Flagstaff Satellite Office Ref No: HR/4/4/5/28 (X1 Post)

Labour Centre: Lusikisiki but stationed at Port St Johns Satellite Office Ref No: HR/4/4/5/29 (X1 Post)

Labour Centre: Makhanda Ref No: HR/4/4/5/30 (X1 Post)

Labour Centre: Makhanda but stationed at Port Alfred Satellite Office Ref No: HR/4/4/5/31 (X1 Post)

Labour Centre: Maletswai Ref No: HR/4/4/5/32 (X1 Post)

Labour Centre: Maletswai but stationed at Barkly East Satellite Office Ref No: HR/4/4/5/33 (X1 Post)

Labour Centre: Maletswai but stationed at Sterkspruit Satellite Office Ref No: HR/4/4/5/34 (X1 Post)

Labour Centre: Mdantsane Ref No: HR4/4/5/35 (X1 Post)

Labour Centre: Mthatha but stationed at Mqanduli Satellite Office Ref No: HR/4/4/5/36 (X1 Post)

Labour Centre: Mthatha but stationed at Libode Satellite Office Ref No: HR/4/4/5/37 (X1 Post)

Labour Centre: Mthatha but stationed at Nqeleni Satellite Office Ref No: HR/4/4/5/38 (X1 Post)

Labour Centre: Nqanqarhu Ref No: HR/4/4/5/39 (X2 Posts)

Labour Centre: Nqanqarhu but stationed at Elliot Satellite Office Ref No: HR/4/4/5/40 (X1 Post)

Labour Centre: Nqanqarhu but stationed at Mount Fletcher Satellite Office Ref No: HR/4/4/5/41 (X1 Post)

Labour Centre: Nqanqarhu but stationed at Tsolo Satellite Office Ref No: HR/4/4/5/42 (X1 Post)

Labour Centre: Nqanqarhu but stationed at Ugie Satellite Office Ref No: HR/4/4/5/43 (X1 Post)

Labour Centre: Qonce Ref No: HR/4/4/5/44 (X2 Posts)

Labour Centre: Qonce but stationed at Sutterheim Satellite Office Ref No: HR/4/4/5/45 (X1 Post)

Labour Centre: Qonce but stationed at Peddie Satellite Office Ref No: HR/4/4/5/46 (X1 Post)

REQUIREMENTS: An undergraduate qualification in Operations Management/ Public

Management or Administration/Business Administration or Management / Administrative Management/ Management/ Financial Accounting/ Finance at NQF Level 6 as recognized by SAQA. A valid driver's license. Two (2) years functional experience in Client Service environment/ Claims Processing environment in operations or Insurance Environment. Knowledge: Unemployment Insurance Act and Regulations (UIA), Unemployment Insurance Contributions Act (UICA), Department of Employment and Labour & UIF Policies and Procedure, Operations System, Batho Pele Principles, Protection of Personal Information Act (POPIA). Skills: Interpersonal, Presentation, Listening, Communication (verbal and written) Computer Literacy, Problem Solving, Planning and Organizing.

DUTIES: Provide Unemployment Insurance Services through interaction with

customers. Provide quality assurance and follow-up on Unemployment Insurance applications. Administer the UI Claims and Processing Services. Supervise resources (Human, Financial, Equipment/ Assets) in the section.

ENQUIRIES: Ms N Getyeza Tel No:

Ms L Nongena Tel No:

Mr T Mgudane Tel No:

Ms N Mkonto Tel No:

Mr S Mshumpela Tel No:

Mr. M Njamela Tel No:

Ms. W Koba Tel No:

Mr. L Mduduma Tel No: Ms. S Zaula Tel No:

Mr. S Thambo Tel No:

Ms. N Ntlokwana Tel No:

Ms. N Mtwa Tel No:

Ms. N Mvanyashe Tel No:

Mr. R Mbali Tel No:

Mr. Mbande Tel No:

APPLICATIONS: Deputy Director: Labour Centre Operations, Private Bag X3081, Butterworth,

4960, Hand deliver at ERF 9369 Blyth and Robison Streets Butterworth 4960. Email: Jobs-

Deputy Director: Labour Centre Operations, Private Bag X530, eMaXesibeni, 4735, Hand deliver at No 52 Church Street emaXesibeni 4735. Email: Jobs-

Deputy Director: Labour Centre Operations, Private Bag X530, Fort Beaufort, 4735, Hand deliver at No 528 Alice Road Old Teba Building Fort Beaufort 5720. Email: Jobs-

Deputy Director: Labour Centre Operations, PO Box 38, Cradock, 5880, Hand deliver at 73 Frere Street Centre Cradock 5880. Email: Jobs-

Deputy Director: Labour Centre Operations, PO Box 342, Graaff-Reinet, 6280, Hand deliver at 63 Church Street Graaff-Reinet 6280. Email: Jobs-

Deputy Director: Labour Centre Operations IG Building Ensuco House NR Hill and Church Streets East London 5201. Email: Jobs – Deputy Director: Labour Centre Operations, 15A Chase Street Kariega, 6230. Email: Jobs-

Deputy Director: Labour Centre Operations Mzaule Street NU1 Mdantsane 5219. Email: Jobs –

Deputy Director: Labour Centre Operations Manpower Building CNR Elliot and Madeira Streets Umthatha. Email Jobs–

Deputy Director: Labour Centre Operations, PO Box 5320, Komani, 5320, Hand deliver at 10 Robinson Road Komani 5320. Email: Jobs-

Deputy Director: Labour Centre Operations, PO Box X 342, Makhanda, 6140, Hand deliver at 20 High Street Makhanda, 6140. Email: Jobs-

Deputy Director: Labour Centre Operations, Private Bag X1002, Lusikisiki,4820, Hand deliver at Stanford and Jacaranda Streets Lusikisiki 4820. Email: Jobs-

Deputy Director: Labour Centre Operations, PO Box 397 Nqanqarhu, 5780, Hand deliver at 1 Royal Road Nqanqarhu 5480. Email: Jobs-

Deputy Director: Labour Centre Operations, PO Box X 148 Maletswai, 9750, Hand deliver at 80b Somerset Street Maletswai 9750. Email: Jobs-

Deputy Director: Labour Centre Operations, PO Box 260 Qonce 5600, Hand deliver at 41 Arthur Street Qonce 5600. Email: Jobs-

CLOSINGDATE: 21 November 2025 at 16:00 (walk-in) and 00:00 midnight (online)

NOTE: All attachments for online application must include an application form Z83 and

CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at Received applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part "F" must be answered and declaration signed. Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in posession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not eccept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification). Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law. The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the Pre-Entry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense. The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below course/sms-pre-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department, following the interview and technical exercise, the selection panel will recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department's intention to promote equity (race, gender and disability) through the filling of this post(s)



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