Business Development Manager

SEIDOR Networks is a rapidly growing business servicing Cloud and Managed Services customers across the globe.

We employ ambitious, motivated people who have a desire to grow personally and professionally. We have an excellent track record of employee retention, achieved through continually challenging ambitious, motivated, and talented people who are willing to skill-up and grow within the business.

Our employees are our biggest asset, and we are looking for natural problem solvers who can think out of the box and push the boundaries.

We are looking for a well skilled Business Development Manager to generate new business and achieve sales targets by positioning our products and services as trusted solutions for customers. The role focuses on aligning customer success with company objectives through consultative selling and continuous market development.

This position is open to the suitable candidate to be in Cape Town or Johannesburg, South Africa.

Key Responsibilities

• Achieve assigned sales targets and revenue goals within the defined territory
• Deliver consistent performance aligned with KPI expectations
• Follow established sales processes, actively use CRM to manage leads, and maintain accurate forecasts
• Build and grow a strong sales pipeline by identifying, qualifying, and pursuing new business opportunities
• Convert qualified leads into closed deals, contributing to long-term revenue growth
• Focus on acquiring new customers through proactive prospecting, engagement, and solution-based selling

Role Requirements

Required Qualifications and Experience

• Bachelor's degree
• Minimum 5-years industry-relevant customer-facing sales and service experience
• Must be willing to learn new skills & technologies
• Must be willing to complete predetermined certifications at regular intervals

Essential Knowledge and/or Experience

• Industry-relevant customer-facing and remote sales and service skills & experience
• Strong Microsoft Office 365 suite skills & experience
• Basic understanding of the following technologies & principles:
• Networking
• Microsoft 365
• Azure and/or AWS Public Cloud platforms

Advantageous Certifications, Knowledge, and Experience:

• Tertiary qualification in Information Technologies and/or computer sciences
• Advanced Microsoft Office Suite skills
• ITIL Foundation
• N-Central RMM
• ConnectWise PSA
• Mimecast

Key Attributes

Leadership & Team Empowerment

• Inspires and motivates team members and coordinators to achieve excellence
• Leads by example and fosters a culture of accountability, collaboration, and continuous improvement
• Able to coach and mentor team members, encouraging growth and development

Highly Organised & Detail-Oriented

• Maintains oversight of multiple concurrent projects, resources, timelines, and dependencies
• Creates structure and clarity within their role, ensuring consistency and adherence to process
• Pays close attention to detail while keeping the bigger picture in focus

Strong Communication & Influence

• Communicates clearly and professionally across all levels of the organisation
• Confidently interacts with customers, executives, technical teams, and service managers
• Able to influence stakeholders, drive alignment, and resolve conflicts diplomatically

Strategic Thinker

• Uses data-driven insights to recommend improvements and report on value delivered

Adaptability & Resilience

• Thrives in a dynamic MSP environment with changing priorities and high customer demands
• Remains calm and solution-focused under pressure or during escalation situations
• Quickly adjusts strategies or resources as needed to maintain delivery continuity

Customer-Centric Mindset

• Balances customer needs with internal capabilities and scope boundaries

Problem-Solving Orientation

• Tackles issues proactively and analytically, using root cause thinking
• Encourages a solution-focused mindset across the team
• Makes informed decisions quickly while considering risks and implications

Process-Driven but Flexible

• Values structured project governance and documentation
• Understands when to adapt processes to suit their role requirements
• Continuously contributes to refine and improve processes, methodologies, and toolsets

Integrity & Professionalism

• Demonstrates honesty, transparency, and ethical leadership
• Represents SEIDOR Networks' values and culture internally and externally
• Builds trust with peers, subordinates, and leadership

Results-Oriented & Accountable

• Focused on outcomes, not just activity
• Takes full ownership of role performance, quality of work, and stakeholder satisfaction
• Delivers what is promised, on time and to the agreed standard