DevOps Lead

Job Description
Leadership

Software Development

Responsibilities
Technical Outputs:

Technical Management

• Responsible for each phase of the product or project life cycle, end to end from inception, growth, maturity to decline. Where applicable this includes inception, requirement, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring and decommissioning as required.
• Aligning development roadmap with business, clients (internal and external) and technology through collaboration with multiple team members.
• Managing issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support / post deployment process.
• Prioritization and planning of backlogs/demand pipelines and product roadmaps.
• Define, track and measure product Business Benefit Realisation as appropriate to your product development space.
• Maintains Technical understanding and in-depth product as well as general group product and system knowledge.
• Manage the DevOps capabilities products lifecycle: strategy, roadmap, and backlog.
• Ensure technical excellence and reduce technical debt of the products you own.
• Lead the DevOps team trough coaching and application of its best practices: development, code QA, security, and CI/CD.
• Continual review of DevOps technology trends and research new tools and practices.

SDLC Management

• Responsible for each phase of the product or project life cycle, end to end from inception, growth, maturity to decline. Where applicable this includes inception, requirement, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring and decommissioning as required.
• Aligning Devops development roadmap with business requirements (internal and external) and technology through collaboration with multiple team members.
• Managing issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support / post deployment process.
• Prioritization and planning of backlogs/demand pipelines and product roadmaps.
• Define, track and measure product Business Benefit Realisation as appropriate to your product development space.
• Maintains Technical understanding and in-depth product as well as general group product and system knowledge.

Strategic Mindset

• Aligns objectives and activities to the broader strategic needs of the team and organisation.
• Customer orientation- Responsible for creating and proper grating a customer-oriented attitude within the team whilst identifying and understanding the needs of all customers and managing their expectation.
• Aligns with other teams as required to achieve objectives.
• Consistent, clear, and regular communication with key internal and external stakeholders.
• Integrates the team and department processes and procedures effectively with companywide process and procedures.

Team Management

• Manages direct and indirect reports (i.e., seconded team members)
• Ensures that the team is aligned with the company's strategy and working towards achieving the strategy.
• Ensures the team is appropriately resourced and members are equipped with the requisite skill required for both current and future projects.
• Developing a training and career development plan for each team member.
• Collaboratively works with team members to set performance goals and measures.
• Conducts regular performance discussions with the team members to facilitate a culture of growth.
• Facilitates mentoring and coaching as required.
• Is actively involved in the recruitment new team members when necessary.
• Oversees all aspects of the team by facilitating and resolving issues through effective problem solving and communication skills.
• Maintain a current and future skill matrix for your team.
• Create a culture for teams that are aligned to the platforms and BET values.

Behavioural Outputs
Adaptably Resilient

• Adapts to change and is open to new ideas and willing to take on new responsibilities.
• Able to handle pressure and can effectively adjust plans to meet changing needs/demands.
• Changes his/her interpersonal style and approach based on the circumstances.
• Adapts behaviour to maintain cooperative relationships with others.
• Accepts changes to task, plans and procedures in order to align with strategic direction of the organization and appropriately adjusts behaviour and activities to changing conditions.
• Maintains a positive attitude in the face of change.

Decision Making Quality

• Makes confident, timely, fact-based decisions drawing on a broad range of resources through collaboration with others.
• Ensures others understand the decision before moving forward.
• Considers short- and long-term implications of the decision.
• Able to logically defend and explain judgements and decisions.
• Takes steps to accurately define the problem before seeking a solution.
• Bases decisions and evaluations on a careful and systematic review of relevant facts and information.

Resourceful and improving

• Generates new ideas and challenges the status quo, takes risk, supports change, and encourages innovation.
• Searches for opportunity to create new ideas and innovate or improve efficiencies wherever possible.
• Solves problems through questioning the status quo.

Qualifications
Job Specification:

• Bachelor's degree in Computer Science, Software Engineering, or similar field advantageous.
• At least 3-5 years' experience managing software development teams advantageous.
• At least 7 years in a technical role within the IT industry
• Previous software development skills advantageous.
• Demonstrated leadership skills.
• Detailed knowledge of the SLDC and management of software projects
• Good written and verbal communication skills.
• Strong attention to detail.

Living The Spirit

• Promoting the value of teamwork by actively participating in collaborative efforts by engaging with team other stakeholders in different departments.
• Encouraging team communication by holding regular meetings to ensure all team members updated on the teams' goals and progress. Giving a clear direction and alignment to the company's mission and values are key to promoting effective teamwork.
• Fostering a culture within DevOps for continuous improvement and encouraging flexibility to changes in the dynamic field of Devops by embracing new challenges, technologies, and methodology as a new learning opportunity for the team.
• Acknowledging and showing appreciation of individual contributions of team members by regularly recognising and rewarding exceptional work.
• Acknowledging those team members that are require further mentorship and coaching for them to improve their skills, succeed in their roles and ultimately advance in their careers.
• Build a strong team spirit and camaraderie within the team, by encouraging team members to collaborate, support and face challenges as a unit.
• Enforce a healthy working environment by having insight into the team's overall well-being and in encourage a healthy work- life balance and therefore equipping the team to handle daily pressures and adventures without feeling or experiencing burnout.