Specialist Sales Associate

10 hours ago

Durban, KwaZulu-Natal, South Africa TFG Full time

We are currently seeking a dynamic individual to join our team in selling VAS products (Media & Insurance) at our stores.

Key Responsibilities:

  • Being an ambassador for VAS and offering amazing Customer experience.
  • Selling Insurance and Media products directly to new and existing customers in-store, ensuring their needs are met with tailored solutions.
  • Selling a diverse product range.
  • Actively keeping track of sales performance against target.
  • Searching out opportunities for making new sales.
  • Handle objections and concerns from customers to prevent product cancellations, employing persuasive communication skills while upholding the highest standards of integrity and ethics in every interaction.
  • Display steadfast integrity and ethical conduct in selling the VAS products and maintaining honesty, transparency, and professionalism in all customer interactions and sales processes.
  • Effectively building relationship networks inside and outside the organization.
  • Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Adhering to the National Credit Act (NCA) & Protection of Personal Information (POPI) guidelines to ensure fair and responsible lending practices.
  • Available to work a flexible schedule to meet the business needs.

Qualifications and Experience:

  • A Grade 12 qualification
  • Proven track record and experience within a sales environment
  • Working experience in the Insurance / Media industry (advantageous

Skills

  • Computer literate in MS Office.
  • Good verbal/ written communication skills.
  • Excellent selling skills.
  • The ability to work independently.
  • The ability to take initiative.
  • Attention to detail.
  • Ability to work under pressure.
  • High positive energy levels.
  • Ability to quickly grasp and apply new concepts, including those acquired through online courses.
  • Exceptional customer service skills with the ability to build and maintain strong customer relationships.
  • Proven track record of meeting and exceeding sales targets in a retail environment.
  • Flexibility to adapt to a dynamic and fast-paced retail environment. Computer literate in MS Office.
  • Good verbal/ written communication skills.
  • Excellent selling skills.
  • The ability to work independently.
  • The ability to take initiative.
  • Attention to detail.
  • Ability to work under pressure.
  • High positive energy levels.
  • Ability to quickly grasp and apply new concepts, including those acquired through online courses.
  • Exceptional customer service skills with the ability to build and maintain strong customer relationships.
  • Proven track record of meeting and exceeding sales targets in a retail environment.
  • Flexibility to adapt to a dynamic and fast-paced retail environment.

Behaviors

Adhering to Standards - Ensures quality and compliance in the delivery of their work.

  • Continual Improvement - Actively seeks opportunities to continually improve processes.

  • Decision Making - Analyses complex situations to ensure effective and timely choices.

  • Driving & Persevering.

  • Leading Others - Inspires and guides others to achieve collective goals.

  • Meeting Customer Expectations - Consistently delivers exceptional customer service.

  • Planning & Organizing - Uses a structured approach to effectively manage tasks.

  • Relating & Networking.

External advert - Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.

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