Internal Sales Consultant

1 week ago

Midrand, Gauteng, South Africa Oxyon Human Capital Solutions Full time R50 000 - R80 000 per year

Purpose of the Role

We are seeking a motivated and detail-oriented Internal Sales Consultant to support insurance partners, B2B clients, and retail customers across the full claims and sales cycle. The role involves managing quotations, processing claims, coordinating orders from initiation to delivery, and providing exceptional after-sales support. The successful candidate will contribute to maintaining strong client relationships, ensuring service excellence, and driving business growth through value-added sales.

Key Responsibilities

  • Manage and process insurance claims and quotations within SLA timelines.

  • Execute quoting, claim authorisation, and processing through insurer portals.

  • Ensure all claims are actioned, resolved, and closed within agreed timeframes.

  • Coordinate delivery of replacements, including upselling of accessories and value-added products.

  • Oversee administrative sales functions, ensuring accuracy and compliance with SOPs and SLAs.

  • Collaborate with the sales team on repairs, aftersales activities, and special courier arrangements.

  • Maintain strong relationships with B2B partners, procurement managers, and corporate clients.

  • Manage quotations and orders for B2B clients from initiation through to delivery.

  • Provide procurement with stock requirements to support seamless order fulfilment.

  • Identify and pursue new business opportunities with insurers, brokers, and corporate customers.

  • Handle direct retail sales from quotation to delivery, including upselling opportunities.

  • Deliver professional and timely customer service via phone, email, and in-person interactions.

  • Ensure adherence to compliance standards, SLAs, and company policies.

  • Maintain accurate, up-to-date records of claims, quotations, and sales activities.

  • Drive continuous improvement by identifying process enhancements and service innovations.

  • Escalate exceptional cases promptly to management.

Minimum Requirements

  • Matric (with strong English communication skills).

  • Ability to speak Afrikaans will be advantageous.

  • Minimum of 3 years' experience in a call centre, tele-sales, or internal sales environment.

  • Proficient in Microsoft Office (Word, Excel, Outlook, SharePoint).

  • SAP experience advantageous.

  • Excellent telephone etiquette and strong customer service orientation.

  • High attention to detail with excellent time management skills.

  • Strong emotional intelligence (EQ).

Desired Attributes

  • A dedicated self-starter with a proactive approach.

  • Ability to multitask and manage competing priorities.

  • Strong administrative accuracy and efficiency.

  • High-level stakeholder engagement and relationship-building skills.

  • Team player with a willingness to go the extra mile.

  • Ability to self-manage while aligning with company values and goals.

  • Internal Sales Account Manager

    4 days ago

    Midrand, Gauteng, South Africa MyCareerCraft Full time R250 000 - R500 000 per year

    We are looking for an experienced Internal Sales Account Manager to drive profitable sales growth across a national customer base for our client. The role is focused on building strong relationships, developing new business opportunities, and delivering value-led solutions.Key Responsibilities:Manage and grow a portfolio of key customers through consultative...

  • Sales Consultants

    4 days ago

    Midrand, Gauteng, South Africa Igrow Wealth Full time R120 000 - R240 000 per year

    IGrow Wealth Investments Group of Companies, proudly positioned as South Africa's #1 Investment company, is on the lookout for ambitious and results-driven Sales Consultants to join our energetic team in Durbanville, Cape Town and Midrand, Gauteng.If you thrive in a fast-paced, target-driven environment and love helping clients achieve their financial...

  • Sales Consultants

    14 hours ago

    Midrand, Gauteng, South Africa Igrow Wealth Full time R100 000 - R600 000 per year

    IGrow Wealth Investments Group of Companies, proudly positioned as South Africa's #1 Investment company, is on the lookout for ambitious and results-driven Sales Consultants to join our energetic team in Midrand, Gauteng.If you thrive in a fast-paced, target-driven environment and love helping clients achieve their financial goals, this is the perfect...

  • Software Sales Consultant

    4 days ago

    Midrand, Gauteng, South Africa Linkfields Innovations (Pty) Ltd Full time R250 000 - R500 000 per year

    We are seeking dynamic and results-drivenSoftware Sales Consultantsto join ourMidrand-based team.The ideal candidates will have a strong understanding of software solutions and proven experience in selling technology-based Software products or services. You will be responsible for driving new business, managing client relationships, and achieving sales...

  • Internal Sales Assistant

    6 days ago

    Midrand, Gauteng, South Africa linkqage Full time R250 000 - R400 000 per year

    Responsibilities:Assist in maintaining sales records.Prepare sales reports and presentations for internal and external use.Coordinate meetings, appointments, and travel arrangements for the sales team.Handle incoming customer inquiries via phone, email, and in-person interactions.Provide product information, pricing, and availability to customers.Follow up...

  • Internal Sales Co-Ordinator

    1 week ago

    Midrand, Gauteng, South Africa Lumax energy Full time R200 000 - R400 000 per year

    Job OverviewLumax Energy is looking for an Internal Sales Coordinator to join our team. In this role, you will play a key part in supporting our sales process, handling client communication, preparing quotations, compiling bill of material (BOM) lists, managing sales orders, and assisting with general sales administration.This position suits a...

  • Internal Sales Co-Ordinator

    1 week ago

    Midrand, Gauteng, South Africa Lumax energy Full time R250 000 - R400 000 per year

    Job OverviewLumax Energy is looking for an Internal Sales Coordinator to join our team. In this role, you will play a key part in supporting our sales process, handling client communication, preparing quotations, compiling bill of material (BOM) lists, managing sales orders, and assisting with general sales administration.This position suits a...

  • Internal Sales Co-Ordinator

    1 week ago

    Midrand, Gauteng, South Africa Lumax Energy (Pty) Ltd Full time R190 000 - R400 000 per year

    *Job OverviewLumax Energy is looking for anInternal Sales Coordinator*to join our team. In this role, you will play a key part in supporting our sales process, handling client communication, preparing quotations, compiling bill of material (BOM) lists, managing sales orders, and assisting with general sales administration.This position suits a...

  • Internal Sales Support Specialist

    1 week ago

    Midrand, Gauteng, South Africa Epsidon Technology Holdings Full time R250 000 - R400 000 per year

    MAIN PURPOSE OF POSITION:The role of an Internal Sales Support representative is to service the needs of a company's existing clients, respond to new sales inquiries, and to support the activities of the external sales team by marketing our company's brand in a way that is positive, honest, and professional way. The work you do on the phone is directly...

  • Internal Sales Support Specialist

    4 days ago

    Midrand, Gauteng, South Africa Epsidon Technology Holdings Full time R40 000 - R60 000 per year

    MAIN PURPOSE OF POSITION:The role of an Internal Sales Support representative is to service the needs of a company's existing clients, respond to new sales inquiries, and to support the activities of the external sales team by marketing our company's brand in a way that is positive, honest, and professional way. The work you do on the phone is directly...