Software Engineering Manager

Hybrid position

Responsibilities:

• Responsible for each phase of the end-to-end Product/Project life cycle as applicable. 
• Where applicable this includes inception, requirements, analysis, design, development, testing, deployment, infrastructure, capacity, performance, support, monitoring, and decommissioning as appropriate.
• Customer orientation - Responsible for creating and propagating a customer-orientated attitude within the team, whilst identifying and understanding the needs of all customers, and managing their expectations.
• Aligning product/project strategy with the business, customers (internal and external), and technology through collaboration.
• Ensure products/projects are compliant as required and remain relevant where applicable.
• Define, track and measure product business benefits realisation
• Maintains technical understanding and product(s) knowledge as well as general group product knowledge.
• Accountable for the reporting and analysis of the relevant performance metrics.
• Prioritisation and planning of Backlogs / Demand Pipelines and, where applicable, Product Roadmaps
• Ensures that company standards and processes are adhered to
• Understand the business requirements and plan what is to be implemented and when
• Removes any bottlenecks preventing software delivery
• Bridge the gap between the business and the technical stakeholders
• Ensure risk mitigation plans are in place.
• Accountable for the software engineering life cycle
• Participates in the recruitment of new staff, when necessary
• Manages direct and indirect reports
• Ensures that the team is appropriately resourced and members are equipped with the requisite skill set required for both current and future projects
• Developing a training and career development plan for each team member
• Facilitate regular performance development conversations and drive agreed actions to support team members' growth as well as their contribution to the team and company culture
• Facilitates mentoring and coaching, as required
• Manage relevant team budgets
• Ensures that the team is aligned with the company strategy and working towards achieving the strategy
• Provides feedback to your manager on a regular basis, regarding team performance as well as product and project progress as applicable
• Leads with a software engineering mindset
• Continuously reviews processes (including inner sourcing) to maximize team and company wide efficiencies
• This would include software engineering maturity best practices
• Continuously aim to improve the quality of the software and team effectiveness
• Continuously aim to automate as much of the development, testing, deployment and monitoring aspects of our software
• Stay abreast of software engineering best practices in the market to inform opportunities for improvement.
• Drive and communicate with peers and other active parties to drive the improvement of processes
• Continuously align with stakeholders to ensure adoption of change, integration and collaboration between dependent teams, products and services
• Effectively resolve escalated issues to ensure delivery and good stakeholder relationships
• Manage issues with appropriate urgency which includes resolution and communication with stakeholders in conjunction with the support process.
• Create and execute product/project technical and operational strategy that aligns with portfolio and group taking into consideration Products, Markets, Customers and Services.
• Facilitates an understanding of competitor analysis and market research to identify areas of opportunity and risk
• Aligns with other teams as required to achieve objectives